如標題描述，7天的澳大利亞旅遊，購買10天無限流方案，訊號真的很差。另外，線上客服人員所使用的口語，非用戶居留地用語，在理解上有點難以溝通。（簡單說，使用者是台灣人，但客服答覆都是中國用法，有點難對接）

Extremely disappointing experience using Saily eSIM in Japan.Despite having signal most of the time, the connection was often unusable. Google Maps barely loaded, messages were delayed or failed to send, and even simple web browsing was frustratingly slow. In busy areas like Tokyo, the service became almost impossible to rely on.I tried all recommended troubleshooting steps:- restarting the phone- switching networks manually- disabling 5G- airplane mode resetNothing solved the issue.What made the experience worse was customer support initially refusing a refund because the eSIM had “usage detected,” even though the problem was that the service itself barely functioned properly. After a long discussion, only store credit was offered instead of an actual refund.I cannot recommend Saily for Japan travel based on this experience. Reliable mobile data is essential when traveling, and unfortunately this service did not meet even basic expectations.

只要啟用就不能退費或退點，在東京市區各處不論是 涉谷、代代木、惠比壽、新宿都很不穩定，連一下斷一下，客服雖然一直有回應，態度也良好，但不論設定已經都正確，還配合切換各種嘗試與驗證都毫無改善，客服還直白建議用戶本來就要有網路備案，跟客服溝通還要找到WIFI才能正常進行，不然連客服都連不上，耗費大量旅行寶貴時間溝通來回，非常後悔沒用原本方案，這次嘗試此產品的體驗非常糟糕☹️

網路每晚一定時間會斷掉，請客服幫忙確認連線說無法確認會經過一輪耗時測網路可能就是故意知道會斷拖時間等自己連回來要求照剩下時間重新開啟一個隔兩天了都不回覆都洗廣告評價起來的實質用過只有差另外再花錢買另一家網卡才解決直接當被騙錢了