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Can't get help
AnnaCan't get help
I made a small correction to my name and made multiple phone calls, emails, and apps. The customer service staff directed me to contact Whatsapp, and the app directed me to contact the customer service center. 2 hours passed and no help. It is especially unfriendly to Asians and has poor ability to deal with subsequent problems, so choose carefully.
App program conversion currency has a problem
Klu9914
The app program lets me brush the wrong ticket amount. I request a full refund. It’s half expensive. There is a problem with the national currency😤😤😤
開發者回覆
Thank you for your feedback. We are sorry to hear that! Can you provide some further information about the booking and send a screenshot of the problem to this email support@wego.com so that we can assist you with the problem that you have had. Many Thanks and looking forward to hearing from you soon.
We are sorry you had problems with our app! could you provide some further information and send us a screenshot of the issue to this email: support@wego.com so that we can assist you with the problem that you have had. Many Thanks and looking forward to hearing from you.