Is really convenient if I’m leaving one country to another country while struggling under currency, transaction etc, within a click wise just deliver the money that I need from one and to other account

Wise suddenly gave me notification I have to verify my address but I could not do it because according to Wise the address mentioned in my proof of address is not a real address. Once when I tried it somehow went through but Wise still kept giving notification I have to verify my adddress and my account got locked. A case was escalated several months ago and every time I ask about the status Wise support tells me the relevant team will contact me but no one has contacted or informed me about the progress even once. I cannot even see any open cases. How can a banking service abruptly lock their customers's bank account and then not even answer what is going on and how long it will take? Imagine a tradional bank locked your access to your money without a word of explanation for several months straight.

Asked to verify but the team seems not able to read traditional Chinese characters. Stated that no name or address in the documents provided, but it clearly written in Chinese. And all formal documents here use Traditional Chinese. Need English? Dude, translator app is everywhere. I even highlighted the part with my name and address in that docs. After resubmitting the required documents, I realized my account forcefully closed without any notice. I can’t even appeal. Not even able to state the actual reason for closure. I feel weird that my wise transaction are rejected by the bank (and only with wise). Seems like financial institutions here also blacklisted wise as untrustworthy? 🤷🏻‍♂️ Well, even NTD not available in the currency list…

聽說還不錯用但是我在的地方沒有辦法有卡也沒有辦法存錢希望可以快幫我們在這裡的人說這個銀行