Dear developers, I ask you to constructively answer my questions and take action.I'm writing this not only on my own behalf, but also on behalf of many players in Ukrainian clubs. This is beyond all bounds. I'm currently on the "Gryffindor Legends" levels, where the levels repeat one after another and are quite difficult. So please explain to us how it is that the normal number of turns used to be given for completing the game, but now I'm given an unrealistically small number for the same levels? The conclusion is obvious: you're artificially creating conditions for players to completely squander their in-game and out-of-game money, including boosters (earned honestly)! If you don't sort this out and fix it soon, many of your users will simply delete the game.Because instead of engaging players, you're simply turning them off! Incidentally, this applies to regular puzzles too! We're waiting for a constructive response; "we're very concerned and doing everything we can" isn't an appropriate answer. The first question is: why is this happening? The second question is: when will you fix this? How long should we wait?Either take action, or you'll be playing with your innovations! Instead of these "improvements," you should have responded to complaints and banned cheaters! I expect a quick response, my respects...
Hello! Your concerns are incredibly important, and we appreciate you voicing them on behalf of the community. It’s clear that the recent changes to the number of turns in the Gryffindor Legends levels have made the game more challenging, and we recognize how this can impact your experience. We want to assure you that your feedback is being taken seriously. For more immediate assistance, please reach out to our in-game support team—they’ll be happy to help you! Your input helps shape a better experience for everyone. Thank you for being part of our community!