Purchases are not available. It’s already the second time I have this issue. I removed and installed app and it didn’t help. Support is trying to resolve this.

After I subscribed to this app, I still wasn't able to read any book! Subscription was active in Profile and app store, but app still asked to subscribe! When I tried to do it second time, it raised an error "already subscribed", which is true.app is frozen all the time, white screen is displayed instead of content. Support manager asked me to re-login to use my subscription, but when I logged out I couldn't log back in, due to "white screen" issue 🤬app is Impossible to use, I just wanted to read a relaxing book on sunday morning, not to solve the problems with the app and support service.Shame

I paid for subscription, the next day what I tried to login into account I see message “Can’t login. Account has been deleted”. So, my account was deleted by teem, no acc = no subscription? Wrong. They kept taking money for months! Support is the most unhelpful thing & definitively interested in taking money without giving service. I talked to support for days and they still weren’t able to fix the issue and stop payments. Only thing that helped was changing card information. This is scam - Taking money but deleting your account and denying to stop payments through support.

After the latest update, I was logged out of my account, and the worst part is that all the books I was reading and had downloaded are gone. Nothing was saved.This shows a complete lack of basic care for users and their data. I spent time building my library, and it just disappeared.I’m extremely disappointed. At this point, I don’t even feel like using the app anymore. I’m seriously considering canceling my subscription because this is simply unacceptable.