Date selection calendar view the font is still very small and doesn’t have shading for weekends, very very easy to choose the wrong date. I’ve bought wrong dates tickets several times and had to refund and cost me $40 each time. Can you just make the date selection calendar more readable?After selecting the date in the payment screen the date font is also super tiny like 4pt font, even a non elderly person like me can make mistakes , needless to say for more visually challenged people.These are just basic UI/UX design they need more work on.

My family is from Taiwan and I often come back to spend time with my grandfather. I take the high speed rail from Taipei to the south and the app has made the whole process a lot easier. You are able to search for tickets and times, show discounted fares (sometimes a couple of search refreshes can be needed), and even refund a ticket for no- minimal cost besides a service charge. I don’t speak Chinese very well and can’t read traditional, so major props to the English translations on this app! The app even let me make a same day change for ticket times as long as you haven’t collected the ticket yet! And you can collect via the app on your mobile phone. If you do collect via mobile only one ticket can be accessed per device. You can send the ticket to another number, but otherwise collecting at a convenience store if you have kids may be best! Once you collect the ticket you can scan it at the entrance to get into the platform! They take some US credit cards and you’ll need your passport number too. All in all I had a great experience using this to get around Taiwan

The app doesn’t let you search, retrieve reservations, or collect tickets without disabling VPN or Apple private relay security features. This is a HUGE security risk. I have been disabling the features in the Wi-Fi network connection info temporarily to book or collect tickets and then re-enabling the features after I’m done. Apple needs to be aware of this and force the developer to fix it or take it off the App Store ASAP. And the developer must know this because it worked with Private Relay before the last update.

I had used this app a lot in the past. A year ago they upgraded the Credit card security and my American Credit card wouldn't work anymore. The introduction of Apple Pay has given me another option and it works great.Also they brighten the screen automatically when the barcode is displayed. Another great improvement.They are continually trying to make his app better and better. Great for them! Thank you!