GO / Taxi app for Japan

Name: GO / Taxi app for Japan
Rating: 4.9 (9430 reviews)
Author: GO Inc.

Du Lịch

Miễn phí

9,4 N xếp hạng
Độ tuổi

4+
Tuổi
Danh mục

Du Lịch
Nhà phát triển

GO Inc.
Ngôn ngữ

EN
+ 1 ngôn ngữ
Kích cỡ

457,3
MB

・GO is most used Taxi App(Taxi booking app) in Japan GO is the No. 1* Taxi App(cab app) serving 45 of Japan's 47 prefectures, including major tourist areas like Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka and Okinawa. 80% of time spent on Taxi Apps in Japan is on GO. You can now sign up with a non-Japanese mobile number. * Sourced from data.ai by Sensor Tower - Number of Taxi App(cab app) downloads in Japan - Survey period: October 1, 2020 - Jun 30, 2024 - Among the top 5 Taxi Apps in Japan, GO has an 80% market share of total usage time. - Survey period: January 1, 2021 - May 31, 2024 *Actual app screen may differ. ・Travel around Japan easily with GO Use GO to hail the nearest Taxi(cab) to get to your destination easily. No more having to stand on the side of the road waiting for one to go by! - Go easy anywhere on time - Stress-free Taxi(cab) experience - Best Taxi(cab) type selection ・From hail to payment in one app by using GO Do everything from hailing a Taxi(cab), to confirming your ride and paying your fare in the GO app, and go easy anywhere in Japan. ・GO PREMIUM: Request a large luxury van With the GO app you can easily request a professional, highly-rated driver to pick you up in a luxury van with seating for up to six. This service is currently available in the following 15 wards of Tokyo: Chiyoda-ku, Chuo-ku, Minato-ku, Shinjuku-ku, Bunkyo-ku, Taito-ku, Sumida-ku, Koto-ku, Shinagawa-ku, Meguro-ku, Ota-ku, Setagaya-ku, Shibuya-ku, Nakano-ku, Toshima-ku *Not available in portions of Taito-ku, Sumida-ku, Koto-ku, Shinagawa-ku, Ota-ku, Setagaya-ku, Nakano-ku and Toshima-ku. Visit the webpage below for details. https://go.goinc.jp/en/premium ・Reservation Service: Reserve a Taxi for a specific date and time Our Reservation Service automatically hails a Taxi for you on the date and time you specify. Reservations can be made from 15 minutes to 7 days in advance. A service charge will apply in addition to the Taxi fare at the time of payment. *While limited to certain urban areas, new areas being added all the time. ・Airport Flat-rate Get flat-rate fares from a location you specify, such as your home, hotel, a train station or travel destination to select airports. With GO there is no need to make reservations in advance: you can take advantage of this flat-rate even if you want to hail a Taxi right away. Currently available for: boarding from Tokyo - Haneda/ Narita Airport (Tokyo - Narita is only transfer to the airport). ・Pay your fare cashlessly with GO Pay while you ride Pay for your fare automatically by adding your credit card in the app and choosing GO Pay in the Taxi. When you arrive at your destination just get out. No more time wasted dealing with change or credit cards. *Not available in all Taxis ・Advance Destination Setting With this feature, you can hail a Taxi and set your destination ahead of time. This eliminates having to explain your destination to the driver, so there is no need to worry if you cannot communicate in Japanese. ・Confirmation Number Give this number to the driver when your Taxi arrives, then get in. You no longer have to worry about finding your Taxi and being sure you are getting in the right one. ・Tipping Feature Show your appreciation to your driver by giving them a tip. You can give tips at the end of the ride from the rating screen or from "Usage History / Receipt" in the GO app's menu. *Tips are optional. [Notes for using GO] - If there are no available cars nearby, we may not be able to dispatch a car. - In addition to fare and pickup fee, GO App charge will apply in some areas. - Credit cards accepted: Visa / Mastercard / JCB / American Express / Diners Club - Estimated arrival time is based on current conditions and these may change depending on traffic and other factors. - Please note that the car request may be cancelled after it has been accepted due to traffic or other reasons. - Location and push notification permission must be turned on when using this service.

Xếp hạng & nhận xét

4,9

/5

9,4 N xếp hạng

Nice Uber alternative in Japan
01/11/2024

Viiiince
Used the Go app throughout the Mount Fuji area (kawaguchiko). Sleek and easy design. You can use your foreign credit card too! Only 2 areas of improvement are seeing the route while you ride (it only shows your location) and having more drivers available. Sometimes no drivers are working in the area and you can’t get a ride. Still better than Uber which doesn’t operate in some non-urban areas. If Go is a local company, would be nice to support them and their drivers too.

Phản Hồi Từ Nhà Phát Triển
Thank you for your feedback. We're sorry for the inconvenience. Your feedback will be forwarded to the team and reviewed when we plan for our future updates.
Nice Uber alternative in Japan
01/11/2024

Viiiince

Used the Go app throughout the Mount Fuji area (kawaguchiko). Sleek and easy design. You can use your foreign credit card too! Only 2 areas of improvement are seeing the route while you ride (it only shows your location) and having more drivers available. Sometimes no drivers are working in the area and you can’t get a ride. Still better than Uber which doesn’t operate in some non-urban areas. If Go is a local company, would be nice to support them and their drivers too.
Phản Hồi Từ Nhà Phát Triển 03/11/2024
Thank you for your feedback. We're sorry for the inconvenience. Your feedback will be forwarded to the team and reviewed when we plan for our future updates.
Easy to use and affordable!
23/11/2024

Nuxsor
Taxi Go was a godsend for my wife and myself. We used it frequently in Kyoto, where taxis are everywhere! Super easy to use app and it worked with my Apple Credit Card which I liked (No foreign transaction fees). Getting from one temple/shrine to another can get tiring real quick in Kyoto. Taking a taxi makes things much less physically demanding and allows you to enjoy more of your day. We found the cost to be more than reasonable. Would recommend to ANYONE visiting Kyoto let alone Japan. Thank you!

Phản Hồi Từ Nhà Phát Triển
Thank you for your review. We will continue to aim to provide an app that you will find convenient.
Easy to use and affordable!
23/11/2024

Nuxsor

Taxi Go was a godsend for my wife and myself. We used it frequently in Kyoto, where taxis are everywhere! Super easy to use app and it worked with my Apple Credit Card which I liked (No foreign transaction fees). Getting from one temple/shrine to another can get tiring real quick in Kyoto. Taking a taxi makes things much less physically demanding and allows you to enjoy more of your day. We found the cost to be more than reasonable. Would recommend to ANYONE visiting Kyoto let alone Japan. Thank you!
Phản Hồi Từ Nhà Phát Triển 25/11/2024
Thank you for your review. We will continue to aim to provide an app that you will find convenient.
Estimated arrival time always wrong
23 thg 10

austerlitz6
Always need to double or triple the estimated arrival time to get an accurate prediction. Currently been waiting 10 min for a predicted 3 min arrival and the driver is still a far away… this kind of thing happens almost every time. This makes it hard to get to appointments on time.On top of which they charge a 400 service fee, a 200 yen international users’ fee and then ask you to tip the driver at least another 200 yen. So even on a 1000 yen ride you end up paying an extra 800 yen. Also defaults to selecting a large van, even though this is more expensive and usually has an even longer predicted wait time, so you have to be careful to choose taxi each time.

Phản Hồi Từ Nhà Phát Triển
Thanks for leaving your review. Regarding the tip, it’s totally up to you whether to add one or not. About the default selection of a large wagon car, please note that GO’s system carries over your previous choice. If you’re selecting taxi every time but still find a wagon car is chosen, please contact us via the inquiry form.
Estimated arrival time always wrong
23 thg 10

austerlitz6

Always need to double or triple the estimated arrival time to get an accurate prediction. Currently been waiting 10 min for a predicted 3 min arrival and the driver is still a far away… this kind of thing happens almost every time. This makes it hard to get to appointments on time.On top of which they charge a 400 service fee, a 200 yen international users’ fee and then ask you to tip the driver at least another 200 yen. So even on a 1000 yen ride you end up paying an extra 800 yen. Also defaults to selecting a large van, even though this is more expensive and usually has an even longer predicted wait time, so you have to be careful to choose taxi each time.
Phản Hồi Từ Nhà Phát Triển 25 thg 10
Thanks for leaving your review. Regarding the tip, it’s totally up to you whether to add one or not. About the default selection of a large wagon car, please note that GO’s system carries over your previous choice. If you’re selecting taxi every time but still find a wagon car is chosen, please contact us via the inquiry form.
Drivers are great, app can improve
4 thg 9

Team labs visit
Review from an Asian American family. Every driver both from Premium and regular were great drivers, service providers and go out of their way to help you. Most have at least basic levels of English proficiency but I would still recommend use of a translator app for more complex navigation instructions to driver. App is a little bit lacking when compared to popular US apps in the sense that the app itself doesn’t show time left to destination once your ride has started or recommended route to destination.

Phản Hồi Từ Nhà Phát Triển
Thank you for your feedback. We're sorry for the inconvenience. Your feedback will be forwarded to the team and reviewed when we plan for our future updates.
Drivers are great, app can improve
4 thg 9

Team labs visit

Review from an Asian American family. Every driver both from Premium and regular were great drivers, service providers and go out of their way to help you. Most have at least basic levels of English proficiency but I would still recommend use of a translator app for more complex navigation instructions to driver. App is a little bit lacking when compared to popular US apps in the sense that the app itself doesn’t show time left to destination once your ride has started or recommended route to destination.
Phản Hồi Từ Nhà Phát Triển 6 thg 9
Thank you for your feedback. We're sorry for the inconvenience. Your feedback will be forwarded to the team and reviewed when we plan for our future updates.

Thank you for always using GO App. We have updated GO App to make life better for you! ・New service “GO ECONOMY” Released; A great deal that lets you ride for about half the price of a taxi in a part of Tokyo area. For more details, please check the app.

Phiên bản 9.9.0

2 ngày trước

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