Will leave a review after using

I bought two cartridges for my printer color and a black-and-white envy printer. I printed on March 17, 2023 a few documents didn’t use it again or try to use it. I should say until a couple months ago I couldn’t print anything again. They were brand new cartridges. Today I’m trying to print again. I need to print a shipping label. I feel like I was strong, armed into doing their trial program for three days because nothing would print out of my printer. I purchased more ink. I put a new color ink in my printer. I received a test page in color of one color only showing on the page blue. Even agreeing for a three day trial I still cannot print anything from my printer. I get blank pages coming out. This is ridiculous. I feel scammed on a fixed income, horrible experience. I loved my printer until they decided that I had to pay. To use it that’s wrong. Somebody help me figure out why Company chooses to take advantage of people on fixed incomes. Important to take our money and not have the product work.

I’ve had nothing but trouble since I started with my All In plan. Before that I had All In One and instant ink for many years without a glitch, but since I am in the All In plan, nothing but trouble. Though I was getting my instant ink, when I lost my wallet and had to get a new credit card number, I was unable to credit card number onto my account, no matter how I tried, and now I am cut off from being able to print. I’m also worried that I’m going to be in trouble for breaking contract, but my hands have been tied.. Needless to say, I am very frustrated. It seems like there is no way out. I’ve spent many hours on the phone with HP techs without a solution. I wish somehow you could help. I do question myself whether I did not set up the printer properly at the outset, but I don’t know how to correct that. It seems as if my printer is not connected. I wish I could talk with a higher up in HP.

The whole point of this app is to print things and it tricks you into think that it’s free. Every single feature is locked behind a 10 dollar/month paywall. Complete scam, delete the app, find something that can do the same for free. It would be a 0/5 if I could because they are money hungry pigs.