滴滴出行 - 打车骑车顺风车火车票租车代驾送‪货‬ ٤‫+‬

Name: 滴滴出行 - 打车骑车顺风车火车票租车代驾送货
Rating: 3.8 (1090 reviews)
Author: 滴滴出行(北京)网络平台技术有限公司

滴滴出行(北京)网络平台技术有限公司

- ٣٫٨ - ١٫١ ألف من التقييمات

- مجانًا

الوصف

滴滴App 7.0全新升级，出国打车用滴滴！
作为一站式出行与生活服务平台，滴滴现覆盖网约车、出租车、两轮车、顺风车、拼车、包车、订火车票、代驾、送货、快送、搬家、充电加油等多元化服务，并新增以下亮点服务：

【滴滴会员】
滴滴会员出行权益年度"王炸"更新，尊享出行与生活的多重礼遇。
出行权益：涵盖免费升舱、免费等待、免费远程调度及快速应答+分享，让出行更高效舒适；
尊享权益：涵盖高铁贵宾厅、机场休息室、悦享定制与 VIP 客服，为出行增添品质体验；
三方权益：直通希尔顿、华住会、海底捞等品牌，解锁住宿与餐饮专属福利。
打开滴滴出行 App，进入会员中心即可解锁对应等级权益。

【海外出行】
用户无需下载注册其他打车软件，在海外打开滴滴出行App即可使用熟悉的打车服务。海外出行支持中文界面、支付宝/微信支付及消息实时翻译功能，现已覆盖新加坡、日本、韩国、越南、印度尼西亚、马来西亚、柬埔寨、泰国、菲律宾、澳大利亚、埃及、新西兰共12个国家超1000个城市。

【宠物出行】
滴滴宠物出行已上线全国，提供“宠物快车”与“宠物专车”多种车型；打开滴滴出行App，点击“宠物出行”按钮可直接进入该服务。
宠物专送：针对宠物托运需求，提供两轮跑腿、四轮汽车及货运车型，全程实时定位追踪。

【包车出行】
滴滴包车严选司机、价格透明，真专业真低价。推出按小时包车、海外包车服务以及多种车型自由选择，满足商务接送、家庭出游、跨城出行等多元需求；打开滴滴出行App，点击“滴滴包车”按钮可直接进入该服务。

滴滴App 7.0以全球多国覆盖、宠物友好、灵活定制、会员权益升级为核心，打通国内外出行场景，提供安全、便捷、省心的出行选择。无论是携宠出游、探索东南亚，还是包车旅行、解锁会员专属礼遇，滴滴出行认真对待每一程，让每次出行都更简单、更安心。

٣١ أكتوبر ٢٠٢٥

الإصدار 7.1.14

滴滴 App 7.1 会员权益年度"王炸"更新，新增免费升舱、免费等待、免费远程调度及快速应答+分享等多重福利！

٣٫٨ من ٥

١٫١ ألف من التقييمات

Essential App but Customer Service…

If you’re in China, you need this app. However the customer leaves more to be desired. I’m not sure if they’re using google translate (or baidu translate), but the representative gives only the same responses. The app allows foreign credit cards to be added, but good luck trying to add it. The customer rep said it was because “too many tourists” therefore there are “restrictions”. I tried asking if it means didi no longer accepted these cards or if I can try again later… got the same response…

WORST EXPERIENCE!!!

The software is user-friendly and well-designed, but unfortunately, the quality ends there. The drivers and customer service are absolutely terrible. I strongly advise against using this company. Our experience was nothing short of a nightmare. One driver, in particular, was not only unprofessional but also extremely rude. Despite knowing that my mother has knee problems, he refused to drive us to our intended destination, stopping the taxi approximately 500 meters away and insisting that we get out. When we politely asked him to take us the rest of the way, he became aggressive, shouting and swearing at us. His excuse? He wanted to pick up his next customer quickly. This level of disregard for customer care is completely unacceptable. The entire ordeal was deeply distressing for my family, causing unnecessary stress and discomfort for my mother. I immediately reported the incident to the company, expecting them to take action. To my dismay, they closed the case the next day, claiming they couldn't verify the situation. Despite several follow-up messages requesting an explanation, I received no response. I have since deleted the app and will never use this service again. This was the worst experience I've ever had.

Bad service and overcharging

On October 20, we booked a DiDi ride from hongzhushan hotel(e mei mountain) to Shuangliu Airport in chengdu. A direct ride would have cost around 400 RMB, but the advance booking option displayed 560 RMB. For safety and reliability, we chose to make the reservation with 560 RMB. However, upon arrival at the airport, we were unexpectedly charged 762 RMB.

We attempted to file a complaint, but there has been no effective response. The customer service representatives said a specialist would contact us, but after an entire week, no one followed up. We contacted DiDi customer service every day during this week, yet the issue has been repeatedly delayed and remains unresolved.

أوضح المطور 滴滴出行(北京)网络平台技术有限公司، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.