교육 어린이 게임 - 학습 유아 위한 놀이 2세-5‪세‬ 4+

In app purchase fail

Just paid 4.99 to unlock some of the section and everything is still lock and still asking if I want to purchase again… Tried the advice from the help center and still nothing. Checked my account several times to make sure I actually paid and yes I did. Reading from these previous reviews seems like this is a very common problem. Wish I actually read this beforehand.

개발자 답변 ,

Dear Customer,
We're sorry to hear about the trouble you're experiencing. Please try deleting the app from iCloud and reinstalling it from the App Store. Once done, click on the "Restore Purchase" button. If the issue persists, please don't hesitate to contact us at info@bimiboo.net for further assistance.

Disappointed

While the games I purchased are exactly what I was looking for I decided I no longer want to pay for these games. My two year old granddaughter seems to spend more time trying to click on all the LOCKED games. It seems it’s just a way to make you spend more money to unlock a few more games. Now I need to figure out how it cancel this monthly fee. I did some research and found an app that charges you a monthly fee but it gives a large variety of games. No locked games that force you to buy more and more. I gave 3 stars because I liked the games but not the fact that they get you to pay more to unlock the other ones. And it’s only a few with each charge. I was very disappointed

Says I purchased the full version…

The app is adorable and I love the games! I’m an assistant elementary principal and find the concepts great! However, I purchased the full version (yesterday) and all the games are locked today! I’m sad and so is my two year old! Please help!

개발자 답변 ,

Dear Customer,
Thank you for the review. Please follow these instructions in order to transfer / restore your IAP (in-app purchase):
1) Set up the account from which the purchase was performed on the device.
2) Download (!) the app with the above-mentioned account.
3) Turn ON your internet connection before app launch.
4) Launch the app and tap the "restore purchases" button that is mainly located on the main menu.
If the problem arises, please send us
a screenshot from your order history illustrating the purchased product and a screenshot of the main screen of the app you are trying to restore to e-mail info@bimiboo.net.