A normal update on this game normally will not work. It will not be able to be loaded from the App Store, won’t show up at the App Store or simply lock you out of the game. You can send an email advising them of them problem but they will not reimburse the money or resources needed to rebuild from being attacked because of their errors. The game slows down or kicks you out often when you are attacking causing you to be attacked. Again they will not make it right. Sometimes your 24 hour shield changes to an 8 hour shield but funny enough their logs will then show YOU made the mistake. Lastly I noticed that when you click on a packet to look at to see if you want to buy it they will sometimes charge you even when you do not purchase it. Their response in the email was for me to ask for a refund from Apple. So in a nutshell I have found no support and it seems there are enough players that they do not care about the problems or not paying people back for the errors they have.

The game is nice and fun at first but literally gets the point where unless you spend money you cannot continue. The upgrades start at basic prices then they go into double and triple digit millions and some even have stages!!! Like seriously?? They put these obstacles in place to drain you of resources that you clearly cant farm. To farm you need tickets that literally have less then a 5% drop rate!!! The game promotes alot of gambling filled with false promises. I bet nobody in the games history has even won those max rewards they claim to give. The more you spend the less they care about you. Every-time you gamble you will always get the minimum prize. Rarely ever do you get a high prize and the accumulated amount that you spend before getting lucky is way over worth. Some higher games get lost from being unable to heal or upgrade from such a high requirement. Ship boxes and gems ALWAYS give minimum. You will always feel robbed spending here. Plus the developers expect you to put so much time you will literally be all day on the phone just to get better then most players. Do yourself a favor and take you time and money to another game that will actually appreciate you and listen when you have a concern or problem. Another problem is players can literally rob your resources, pirates and equipment. You can literally spend $100 on resources and get robbed and the games allows this obscenity!!!

This is a fun addictive game I have been playing for many months. Being part of an active alliance is critical, it’s also the most fun. They’d where you can do the extra tasks to earn in game rewards you will need. If you want to really make progress it needs to be a very strong alliance or at least have one or two of the strongest players on your server in it. If you are not in such an alliance, the big ones will always pounce on you any time you are not very careful. Some of the players seem to be spending loads on money to grow accounts so strong that no one can stand up to them, even so strong an entire alliance can’t stand up to them. That’s the worst part by far. You need to be prepared to spend many hours a day in the game to make any real progress.The other major problem with the game is that they release app updates frequently and many times the updates are riddled with bugs. Numerous times I have been unable to connect to my account after installing an update. Most of the time the problem is on the iOS platform and/or connecting to my linked account on Facebook. These bugs often last for at least several days and they give little or no compensation for your resulting inconvenience and in game losses .

This used to be a wonderful game, but they got greedy. They cut important things then made those items available to purchase from packs. I’ve played for 4 months, and I only a 1 fleet of the first good ships (mammoths), and people who have unlimited funds have to a full fleet of the strongest ships (Griffins). Just 1 Griffin can wipe out all 9 of my ships with ease. Only wealthy players are able to stay competitive, while the middle class and the poor grind away hoping to get lucky with their gambling packs, so they could possibly compete as well. Unless you have unlimited funds, and plan to drop $5,000 or more on this game, you will never be able to compete, no matter how much time you put into the game. It is impossible, without deep pockets. The worse part is, the people with deep pockets bully the rest of the server, and there is nothing you can do. Most servers are dead, except for big spenders. So unless you have deep pockets, and like to bully other people, I would not recommend this game. Also, the chat has some of the worse language I have ever seen in a game! Disney would pull their name off this game if they knew how horrible it was. Threats of violence, bullying, sexual content; everything Disney is against. Just stay away from this game.