Ok. I think you need to understand what this app is, and what it isn’t. It’s service, to let you communicate with (first!) and schedule service with (later) a lawn care provider. It’s not “uber for lawn care” by any means. Understanding this, all the stuff that was driving me nuts — you’re *required* to have a preferred provider; no “cancel” button; etc — makes more sense. So yeah. It’s an OK app. I retract my one-star review and give it a solid “OK.”

Be aware, this is fraud and scam that’s why they get your credit card before you even make the schedule.I downloaded this app hoping to get a landscape service scheduled a few days in advance. I scheduled the mow for Wednesday and received confirmation that the provider accepted the job; no one showed up on Wednesday, so I tried to contact the provider and nobody answered nor returned my calls, I contacted the customer service which claimed they don’t see it scheduled for Wednesday and it is gong to happen on Thursday even though I told him my app clearly shows it is scheduled and approved for Wednesday.I contacted support on Thursday with no respond, contacted the provider with no response, I even told the support on Wednesday that This is a short term rental and my tenant is suppose to come on Thursday.This app causes me to get a negative review due to Lanscape and lost future business which can add up to thousands of dollars as this house is a luxury rental.I am writing this for all people out there thinking about using this app. Think twice, they are more like fraud than an actual legit company.I have contacted my bank and closed the credit card they asked me when I signed up and will monitor their activity close.Be aware people.

This is a good concept but the execution, management, and communication are lacking. I scheduled a mowing 2 days out. The mowers arrived the same day. Great right, given that there is normally a surcharge for same day service? Nope, I wanted someone to mow our old house that is currently listed for sale. The mowers showed up and spent 45 minutes mowing the yard during the 2 hour open house. Why!?!?On top of that, they did a pretty crappy job. The lawn was scalped down to the dirt in at least 3 spots. That’s going to look great for potential buyers...There were also a couple spots that appears to have just gone unmowed. What’s my recourse here? Leave a 1 star review? Whoopitydoo!!

I tried this app and was unsure how things worked. I submitted a request for service. When a company picked it up all I was given was the name but no phone number. Only way to communicate is by sending a text. I sent two texts trying to sort things out with the company. No response. Long story but I ended up having to borrow a mower since mine was in for repair. I mowed it myself with a really bad back but had no other choice. At the very end of the day the provider shows up. He says he didn’t get my texts. I don’t like that no phone numbers are provided to talk with anyone.