Sunday the 12th of 2023 and a recent update to the app has rendered it useless on both iPhone 15 Pro, and iPad Pro. App attempts to open but you get presented with a blue screen and message at the bottom that says, “ An unhandled error has occurred, please reload”. I gave three stars because prior to the broken update, it worked great for my family. I’m sure the developers will correct the problem. Also, tried deleting the app and reinstalling it….no loveThank you for the quick response to the update issue. I understand these things happen. I’ve updated my rating from 3 to 5 stars because it’s rare to have a developer respond with an acknowledgment of a problem, take ownership of it rather than blame the user and supply a patch so quickly.

I love the app I have had it since I first got my iPad my hole family has it and I love when it is not Christmas Eve because you get to explore the North Pole and I love the games and all of the things on it I definitely recommend it to young kids but the problem is some people here that it is bad and there are younger kids and there parents look at the reviews and say they can’t get it because bad reviews the one thing that annoys me the most is how long it takes to load but for me it only takes like 30 seconds I also love how it is 3D and not 2D thank you for reading my review I hope you bye this app.

The initial big revision a week ago wouldn’t load properly and run on my iPad Air 4 or iPhone 12 Pro Max. Version 3.1 came out today and did start ok on my iPad but still throws an error on my iPhone. It says “ an unhandled error has occurred, Reload “.I spent some time looking through version 2 and everything seems to be working much better. The error referenced in my previous review is no longer occurring for me. I have changed my rating accordingly.

This is amazing. I used to use this app called where’s Santa Claus. And it was mid because it was inaccurate and you could only see where he was every 3 minutes. This NORAD app is way better. Every year on Xmas eve I grab my IPad. And look where Santa is all day. Then once he is a state or 2 away I go to bed. I used to get nervous because I felt that if I didn’t fall asleep in time I wouldn’t get presents. But overall this is really good app and I recommend it to parents for there younger kids.