ISN Resident

Name: ISN Resident
Rating: 4.4 (845 reviews)
Author: ISN

Business

Free · Designed for iPad

845 Ratings
Ages

4+
Years
Category

Business
Developer

ISN
Language

EN
English
Size

42.3
MB

Manage your visitors, invite them and send invitations. Send a QR Code for easy access through manned or unmanned gates. This app works simultaneously with the resident website

Ratings & Reviews

4.4

out of 5

845 Ratings

I love this app!
08/24/2018

MagaliG.
It makes my life easier when inviting my guests. Simple, quick, easy to use.

Developer Response
We appreciate your comment, we are constantly working to improve the experience of our system, if you have any problem let us know at our customer service address support@isnsecurity.com
I love this app!
08/24/2018

MagaliG.

It makes my life easier when inviting my guests. Simple, quick, easy to use.
Developer Response 07/23/2020
We appreciate your comment, we are constantly working to improve the experience of our system, if you have any problem let us know at our customer service address support@isnsecurity.com
Doesn’t Work
09/13/2020

RenatoPiacente
App doesn’t allow me to add new guests, show message “limit exceeded for permanent guests” even when I tried to simply invite a friend to come over tomorrow. Then the app shows an icon that looks like its reloading, but it get stuck and I had rebooted the app multiple times to try again, but the issue persists. Very disappointed that I’ll need to face this kind of issue when I try to have guests, because of an unreliable app.

Developer Response
HiWe are sorry for your bad experience using our system. The limits of guests are defined by the administrators of your community, you can try to delete guests that you no longer use or contact those responsible for your community to increase the allowed limit
Doesn’t Work
09/13/2020

RenatoPiacente

App doesn’t allow me to add new guests, show message “limit exceeded for permanent guests” even when I tried to simply invite a friend to come over tomorrow. Then the app shows an icon that looks like its reloading, but it get stuck and I had rebooted the app multiple times to try again, but the issue persists. Very disappointed that I’ll need to face this kind of issue when I try to have guests, because of an unreliable app.
Developer Response 10/31/2020
HiWe are sorry for your bad experience using our system. The limits of guests are defined by the administrators of your community, you can try to delete guests that you no longer use or contact those responsible for your community to increase the allowed limit
Awful. Only use because of HOA
11/09/2024

dogd
This app is barely works at all. I am surprised Apple allows it in the store with the number of bugs it has. Most of the time you have to add visitors multiple times to make it actually add them. The interface is confusing and clunky. Removing a visitor doesn’t work. It doesn’t detect you are adding a duplicate visitor. The list goes on. My 14 year old son could write a better app.
Awful. Only use because of HOA
11/09/2024

dogd

This app is barely works at all. I am surprised Apple allows it in the store with the number of bugs it has. Most of the time you have to add visitors multiple times to make it actually add them. The interface is confusing and clunky. Removing a visitor doesn’t work. It doesn’t detect you are adding a duplicate visitor. The list goes on. My 14 year old son could write a better app.
Horrible system
03/31/2018

DunesWest
While the design is good, this system does not reliably work. About 50% of the time a gate pass is generated and 50% of the time it is not. This is a huge time waster as, why enter guests if you have to get a call from security. Additionally the server goes down without notice and when that happens, you will get a log in failure message. You are not sure if it’s you or not. This system is bottom line, unreliable.

Developer Response
Hi. We are constantly working to improve our services and we hope that your problems have been resolved in case you continue to have problems, do not hesitate to contact us through our customer support address support@isnsecurity.com, we will be very happy to help you.
Horrible system
03/31/2018

DunesWest

While the design is good, this system does not reliably work. About 50% of the time a gate pass is generated and 50% of the time it is not. This is a huge time waster as, why enter guests if you have to get a call from security. Additionally the server goes down without notice and when that happens, you will get a log in failure message. You are not sure if it’s you or not. This system is bottom line, unreliable.
Developer Response 07/23/2020
Hi. We are constantly working to improve our services and we hope that your problems have been resolved in case you continue to have problems, do not hesitate to contact us through our customer support address support@isnsecurity.com, we will be very happy to help you.

Fixed a critical issue affecting the visibility of certain app options for some users. General stability improvements for a smoother experience. Performance enhancements across the app.