Useful app but there a more than a few things that it needs in order to be fully functional and user-friendly. It would be good idea for this app’s developers to take a look at the Grubhub app for tips on how to perfect a platform like this for an optimal user experience. These are my concerns after using it a few times: 1. One cannot view the menu for a restaurant that is not yet open (i.e. you can’t check the menu of a restaurant in the morning if it doesn’t open until noon— which is the case for nearly every restaurant in my vicinity listed on this app.) That doesn’t make sense, especially for people who want to check out the menu ahead of lunchtime. 2. There are no ratings. I think users should be able to share what their experiences were in terms of food quality, delivery time, etc. with these various restaurants. This is important because at least four restaurants I have sampled have delivered food in about twice the time that they claimed to make deliveries in. Reviews will help to keep these restaurants honest and held to the standards that they themselves advertise. 3. The address you enter at the beginning never stays and you have to keep entering it each and every time you want to start an order. The “profile” that you ostensibly create to use the app is essentially useless. Thank 4. Dishes would benefit from more photos and accompanying descriptions or information. Some of the items listed are very vague and you basically end up having to call the restaurant to ask for really minor details. That’s time wasted that could have been addressed by simply giving a short and simple description.

I have been ordering food with this company now for 2 long years. I’ve given them a pass so many times but enough is enough. I am African and I love African food. And I order from these people because it’s my way of supporting my people but these people have no sense of how to run a delivery business properly even how to treat a client. So many times I’ve had to wait 3 hours for my food. So many times I wasn’t able to track my order. But this time around was the worst. I ordered my food at 9 pm with them. It’s passed 11pm… first I can’t track the driver through the app and no show no call from him. Around passed midnight I receive a call from the restaurant I ordered from explaining to me that my driver arrived at my place. Gave me a call and I did not answer. So he took the food with him all the way back to the same restaurant. So I asked the lady why didn’t the driver leave the food at the door since he supposedly called me and I didn’t pick up. She said well she doesn’t know. So the same night I called the delivery team. No answer. Call them the next day and explained the situation to them and guess what they had no ways of finding out what happened with the driver nor the restaurant. So I asked them why didn’t the driver live the food at my door because any good delivery person knows this. They had no explanation for me. So I asked for a refund. I followed up with them for 2 weeks. And every time I called they said they’ll have to investigate with case. So I requested a refund. But them kept repeating the same crap and I never received my refund. I was very disgusted and disappointed. And I am never ordering with you again. I should have known better because so many people warned me about your unprofessionalism it’s outrageous.

I initially had a few issues with my orders that were delayed. Even though the management worked to get my food delivered, it was a little stressful. Fast forward >>>>> For a couple of weeks now, their services have improved tremendously!!!! I placed an order for some « peanut butter soup and Rice Balls » at 12:00noon and within 15minutes, my food was at my door. This has been consistent for several weeks now. Wow! I am really impressed with the management for working through all the challenges(as a growing business) and making such enormous improvements. Whatever you guys are doing, keep it up. Four thumbs up 👍🏽👍🏽👍🏽👍🏽.

This platform serves as a beacon of hope for up and coming business ventures of small chain African restaurants in the New York boroughs. The app is very easy to use and orders are frequently arrives before schedule. Even though this platform is relatively new, it shows promising signs rivaling other big name delivery platforms. Hopefully there’s a way for young entrepreneurs and technicians to contact the developers and managers of this service to see if they can help make this platform even better for outstanding output and services!