Just got the Edge which took 10 minutes to install on my helmet (awesome) and another 10 to update the firmware. Took about 25 minutes to connect to my old unit (Sena 10r) using Bluetooth functionality. I’m not very experienced with the 10r either but after a little trail and error my GF and I were chatting it up on the road. I messed around with this app a bit and got music playing on my end but I wish I could have shared it with her as well, not sure if it’s possible but that was one of the biggest reasons I went ahead with buying another unit, ya know, would be nice, jam some tunes together and chat but I guess I’ll have to buy another Edge to make that a reality. I will say the Cardo Edge sounds waaaay better than the 10r. Not sure if that’s much of a surprise considering the Edge is a much newer unit but they’re still not much different in price so it’s a no brainer which unit I would purchase a second of. However the 10r is nice and sleek, I like the design much more but I know Cardo has their Slim version as well so whatever. Pros and cons, always. I give 4 stars only because this is still new to me.

I’ve had my Cardo Freecom 4+ for 4 years and I use it every time I ride my 2012 GoldWing. I initially bought it to replace using my 40 channel bc my riding buddy didn’t have a cb. He has a Pack Talk Bold and they work very well together. Over the years I’ve gradually started using it on my solo rides for phone conversations with clients for work. This allows me to enjoy the freedoms of riding with missing conference calls. The Cardo system does a great job of eliminating road noise as my coworkers and clients can’t tell that I’m not in the office on the phone. It easily interacts with Siri for extended hands free operations. I’ve gone on road trips for multiple days without charging and it has never run out of battery. The sounds is very clear rather I’m listening to music, intercom or receiving a call. It also plays well with other brands. I’m not sure if the JBL branded sound is worth the extra. If you can get a model without it save the money. Those speakers within a helmet environment is not going to blow your mind. The voice commands all work wonderfully with the majority of my voice commands being for the intercom, receiving calls selecting music. They are very easy to update when new firmware is available. I highly recommend the Cardo brand unit.

I purchased the Freecom4x paired with iPhone13 Pro and am very happy with ease of use, the sound quality for music and voice control with Siri and Hey Cardo. The only problem I had was the mic volume was too low when making phone calls nobody could hear me, same with FT or Line App. I tried changing several settings until i found the solution. Under the Advanced audio setting there is an option for Intelligent Noise Block. Turn it off and power off/on the cardo unit and problem solved. After I discovered this, I searched and found this has been an issue for many users for a long time! Cardo support, why don’t you get this fixed?? This setting is on by default (bad idea) and causes lots of frustration for your customers.. get it fixed or just disable it as default.

Hard to give a good review when the unit seems to be defective out of box. In my case it seems like I have a defective microphone making it impossible for others to hear my conversation. Voice commands do not function either. I can hear others in intercom mode and the radio. But I have no voice control.Update: still hard to give a good review of the product when it seems that there is no customer support. I have left 4 messages requesting support through their website support page and have received zero responses to those requests. The only response I have received is one they related to this review sending me to the support page. I have resolved the issues without the support of Cardo, seems it was a bad connection with the microphone. In any case the unit are now functioning as expected. Using the units primarily as intercom to talk back and forth with another person. There is good noise reduction and barely noticeable noise from wind. The voices come through relatively clear with only a slight delay. Would I recommend or buy again? Maybe but the poor customer support would sway my decision.