Prime Bank’s new and modern internet banking app MyPrime app gives you the power to do even more, right from your smartphone, no matter where you are. You can check your account balance, transfer funds, pay the bills, recharge your mobile, view account activities, transfer history and lots more! Conveniently manage your accounts, credit cards, deposits and loans with the MyPrime Internet Banking app.
MyPrime app is optimized for you and is available 24/7 for any Prime Bank’s customer. Our App allows you to access your account using your existing Altitude login ID.
Enjoy banking on-the-go:
- Fast and secure sign-in with biometric (available on capable devices)
- Snapshot of your accounts, cards, deposits and loans in one screen
- Access your Prime Bank Credit Cards
- Transfer funds instantly to any bank accounts in Bangladesh
- Pay your utility bills, tuition fees, insurance payments, VAT/CE payments and many more
- Pay PBL or any bank credit card bill
- Recharge your mobile number of all the available operators
- Check statements of your accounts, cards, deposits and loan
- Request your new cheque book, stop payments and send positive pay instruction from the app
- Open FDR/DPS instantly
- Apply for loans
- Never miss out the exciting offers
- Manage your profile settings
- Easily manage multiple accounts
- Easy access to contact information
- Use our live chat feature for instant answers to your questions
About Prime Bank Limited:
Prime Bank is a top-tier second generation local commercial bank in Bangladesh established in 1995. Prime Bank's operational footprint is spread all over the country with146 branches and 170 ATM locations. This bank is best known for its expertise in Corporate and Institutional Banking and its innovative Digital Banking services.
The MyPrime app delivers an incredibly smooth and seamless experience. It's impressive how many useful services have been integrated into one platform, making it super convenient to manage different banking tasks in one place. However, it would be even better if they added more options for utility bill payments and included a feature to download payment receipts or invoices as PDFs. Overall, a great app with a lot of potential for even more improvements!
Disappointing Experience – Unresolved Issue for years
Noman409
I’ve been facing the same unresolved issue with the MyPrime app since May 2024. I’m unable to pay my credit card bill through the app due to a persistent error. Despite following all troubleshooting steps (uninstalling, reinstalling, clearing cache, etc.) and repeatedly contacting customer support, nothing has been done.I even informed Prime Bank that I’d be traveling abroad and needed this fixed before June 9. It’s now July, and I’m stuck overseas, unable to make payments. No proper updates, no escalation — just poor service and zero accountability. This app has caused serious inconvenience and risks to my financial standing.Extremely disappointed. I do not recommend this app until they take customer concerns seriously and improve their technical support.
App reviews
Talukder22
This app is soo smooth that’s why you can transaction easily within a second.
Disappointed
Auranii
Ever since I opened and activated the app, I have been unable to transfer money from bank to bkash. It’s been a month and I keep calling their helpline, all I get is that there’s no problem from their side neither from mine but yet it shows fund transfer failed and if I try through bkash it says limit over even though I haven’t transferred a single buck. Also their live chat option replies after hours and the window stays active for a few minutes. This is so frustrating!
This latest version of MyPrime brings significant performance enhancements to ensure a smoother and more reliable experience.
Version 2.0.27
The developer, Prime Bank Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Prime Bank Limited
Size
67.9 MB
Category
Finance
Compatibility
Requires iOS 12.0 or later.
iPhone Requires iOS 12.0 or later.
iPad Requires iPadOS 12.0 or later.
iPod touch Requires iOS 12.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.