I was wary ordering from a location so far away. I’ve been very impressed with the service. When I call from SF to ask a question, I’ve always been more than satisfied. There are no excuses — just excellent help and great products. I wish there was a kosher butcher in SF, but the only alternative is trader Joe. I’d rather order from Western.

I love the app. It remembers my favorites; allows to search by sale or type of food; the search is decent and the pictures are pretty realistic. My only complaints are where information is lacking: lack of photo; & rarely a hint much less a list of ingredients or even a description of food item (not all grew up with same cultural background & thus exposure same foods..). ONCE, I saw a recipe with links to ingredients- I was so excited! And generally if you are nice to employees by phone or email- they are helpful in return.. B’hatzlacha.

Generally pretty good. Some meat items you need to use the search function.Some things that you might want are not common to most customers, and I suppose, you have to call in with sufficient time to source the product

I love the food at Western Kosher but I find this app a bit hard to navigate. It is hard to do on my phone because it keeps cutting out. I had to reboot three times today just to place my order. Also, please make the quantities on the take out consistent. I never know how much I’m getting or if it’s based on per piece or per pound. If these things could be corrected I’d be very happy. Thanks.