This is an epic case of poor corporate leadership. They sell systems and heavily promote their Wi-Fi connectivity through the app, but they don’t actually tell people that they need to buy a special Wi-Fi kit for anything to work. So many people, just like me bought an AC system and expected to use the app to control it but were never informed about the need for a Wi-Fi kit. I screwed around with the app for an hour until I gave up and did some internet research and discovered the need for a kit. How could the company be so stupid as to hide this critical information from their customers?

I had similar issues to others in terms of bugging this and general inconsistency with the native Senville app. After reviewing several user forms, I found that the third-party Midea mobile app would work just fine as an alternative remote controller for Senville units. Since they are all effectively manufactured by Midea and then rebranded under a different name (as many are in the sector) you’re effectively just using the original first party mobile app that’s also updated far more often than Senville’s (based on the release history here). Has been great for me and offered out of the box Alexa integration from day, one without an additional/updated Wi-Fi dongle purchase. Give it a shot when you are within Wi-Fi/Bluetooth range of your head units and see if it works for you!

The app walks you through the process with step by step instructions. Once successful connected to your system, you can control units from your smart phone or tablet. One feature missing for me is the led disable feature from the app. My kids like to sleep with a dark room. Not a big deal because I disable the led using the remote when I put them to bed. I will be adding another three unit system to my house and look forward to using this app for those additional units.

I agree it's not a perfect app or dongle. Took multiple tries to finally connect to WiFi. BUT IT WORKS! I had no idea the mini split I bought two years ago had a USB port to plug a WiFi dongle into, and I've been lamenting for those years that I didn't buy a WiFi capable unit to monitor when away from home, especially in freezing temps. But it turns out just popping in the $50 dongle made it remote accessible! 😃