Daktela
Omnichannel contact center
Free
Enjoy all the core features in your pocket!
Ticketing: Keep tabs on your helpdesk on the go. Write emails and comments, edit system and custom fields, work with your views. Just like on your PC.
CRM: All contact centre contacts and accounts readily available from anywhere. Start calls or send SMS at the tap of your finger and easily update contacts with new info.
Calls and chats: Never lose access to your live communication channels and always deliver on-time service.
Realtime: Keep track of what's going on in your contact centre using our mobile Realtime panel: waiting and ongoing activities, user states and pauses.
Wallboards: Monitor your live contact centre statistics from anywhere, making sure everyone is on track.
The Daktela app is free with your Daktela licence.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
- improvements and bug fixes
The developer, Daktela s.r.o., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Daktela s.r.o.
- Size
- 97.2 MB
- Category
- Business
- Compatibility
Requires iOS 14.7 or later.
- iPhone
Requires iOS 14.7 or later. - iPad
Requires iPadOS 14.7 or later. - iPod touch
Requires iOS 14.7 or later. - Mac
Requires macOS 10.15 or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
English and 11 more
- English, Czech, French, German, Hungarian, Italian, Polish, Romanian, Russian, Slovak, Spanish, Ukrainian
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
- Copyright
- © 2025 Daktela s.r.o.