I was super excited to finally scan my tickets and no longer have to use the manual entry. On top of that I LOVED that if it was a winner, it told you how much it was! Awesome! So many Times I didn’t realize I had a double or something and this APP finally gave me answers.....HOWEVER... for 2 days now I can not get it to work. It scans and then says “sorry, we can’t establish a connection to the service. Please try again later.”I tried later, then later again, now a day later and the same thing! I would have given this app a 5 star review up until the last few days, not working at all no matter where I am and as great of a connection on WiFi I have. It’s useless now and so disappointing because it was amazing 😢😭Whatever is wrong please fix it ASAP I’ve got stacks now that haven’t been scanned, then when it’s fixed it’ll take forever because the daily limit.

Was pumped to discover this app and the ability to scan tickets - no more manual entry, yes! However, most times I scan a ticket and the “pinwheel of death” loading icon just spins. Only way to stop it or go back to the main screen is to close out the app. I’ve tried it with/without the flash on, holding the ticket up close/far away, completely scratching the barcode clean, nothing works.The whole attraction of this app was this scanning feature. Without it, it might as well just be a list of lottery games - which I can see when I go to the store to buy them anyway. Sometimes I get lucky and it scans right away, but the chances of that happening are about the same odds as winning actual money on a scratch ticket.

Since their last update, there is a problem scanning any tickets on my iPhone. You sit there and wait and wait and wait and finally it comes up with an error message that says, “sorry- can not connect to server”…. Reported this a few times- support responded, by acknowledging there is a problem and Thames are working on it- but here we are, months later and I can not scan a ticket!Get this fixed please!!!!!

When I first downloaded this app it was great and I could quickly check my VT Lottery tickets and enter the losers into the 2nd chance drawings. Then it started not working and gave an error of connectivity issues. Other functions of the app work but you can’t scan in tickets with out getting this error 99% of the time now :(. I contacted the lottery through the app and was told to delete the app and download it again. I’ve done that and it did not change. Please fix the issue!! Many would appreciate it. Thank you.