My Transit Manager (MyTM)

Name: My Transit Manager (MyTM)
Rating: 2.9 (17 reviews)
Author: Transdev Services, Inc.

Travel

Free

17 Ratings
Ages

4+
Years
Category

Travel
Developer

Transdev Services, Inc.
Language

EN
+ 1 More
Size

24
MB

My Transit Manager is a smartphone app that enables paratransit users to monitor the status of their trips in real time. It also provides the ability to see where the user’s bus is on a map, automatically receive text alerts of when their bus is about to arrive, if it is running late, and even if it’s waiting outside their door. It can also be configured to inform family members or caretakers of the same trip status.

Ratings & Reviews

2.9

out of 5

17 Ratings

Location services
03/22/2023

gspup
Currently the app has some glitches from what I can see. We have only used this for a short time however the daylight savings time knocked everything out of whack!! There is no longer a “where’s my vehicle” tab which we use a lot to determine if we have to give our client a ride to her program!! Also the app is calculating longer than usual!
Location services
03/22/2023

gspup

Currently the app has some glitches from what I can see. We have only used this for a short time however the daylight savings time knocked everything out of whack!! There is no longer a “where’s my vehicle” tab which we use a lot to determine if we have to give our client a ride to her program!! Also the app is calculating longer than usual!
Cannot Book Rides for after 7pm.
10/24/2023

Moneyshot25
The constant error messages took some getting used to. If anyone gets them, just keep requesting the same ride and eventually it'll go through. Also the 2 biggest issues are: 1. Not being able to input an address. You can only use addresses in your history... or you could just call... If you don't mind waiting anywhere from 10 minutes to 2 hours for a DAR agent. I'm assuming they're being flooded with calls since the app isn't as helpful as it could be. 2. Not being able to request pick-ups for after 7pm. I can do that when I call in. But the app won't let you. If they fix this, I would have zero reason to call.
Cannot Book Rides for after 7pm.
10/24/2023

Moneyshot25

The constant error messages took some getting used to. If anyone gets them, just keep requesting the same ride and eventually it'll go through. Also the 2 biggest issues are: 1. Not being able to input an address. You can only use addresses in your history... or you could just call... If you don't mind waiting anywhere from 10 minutes to 2 hours for a DAR agent. I'm assuming they're being flooded with calls since the app isn't as helpful as it could be. 2. Not being able to request pick-ups for after 7pm. I can do that when I call in. But the app won't let you. If they fix this, I would have zero reason to call.
Application refreshing
06/04/2025

Nutmeg 2017
Application isn’t refreshing and doesn’t keep accurate information
Application refreshing
06/04/2025

Nutmeg 2017

Application isn’t refreshing and doesn’t keep accurate information
Poorly designed
Mar 7

Ms. Is Lisa
Can y’all please please please try your own app his hit or Miss. Sometimes it just doesn’t work at all. It’s very frustrating. When it periodically worked well it was very helpful and I was able to be outside waiting for my ride because I could visually see that it was close. Because normally you can say you’re 10 minutes away and still take a whole hour to get to me. But with this app, I could actually see that the van was approaching my home.
Poorly designed
Mar 7

Ms. Is Lisa

Can y’all please please please try your own app his hit or Miss. Sometimes it just doesn’t work at all. It’s very frustrating. When it periodically worked well it was very helpful and I was able to be outside waiting for my ride because I could visually see that it was close. Because normally you can say you’re 10 minutes away and still take a whole hour to get to me. But with this app, I could actually see that the van was approaching my home.