Like the old app way better. Open app is only in portrait but keyboard is landscape so very inconvenient, also tried to deposit check and window for taking picture very small and the rest is all black. Says take photo but nothing happens. I may have to change banks because with app I don’t need to go to bank ever.

Really didn’t have a whole lot of issues with the previous app. I’m assuming I missed some sort of communication when it wouldn’t open anymore and I had to download a completely new version. I’m not sure why this is happening so if anyone has any suggestions... I can’t get past the window that requires a new user name and password. The default is my previous user name that apparently is not acceptable to the current security requirements. Yet that default previous password is the only one provided and I cannot enter a new one with free text. Is this something that needs to be remedied on a PC? If that’s the case, that needs to be fixed. This should be downloadable and accessible by a mobile device. Appreciate any advice

Ever since the new updates way back when, I can only access my mobile app by deleting, redownloading the app and then changing my password. Every single time! This is a massive inconvenience. And I’m not sure why this isn’t addressed or fixed by the dev teams. It’s time for me to close my account with First National because of this. I thought I’d keep it open to easily funnel money to members of my family because they use this app but even that functionality is not user friendly nor has any sort of education or onbaording. I’ll be consolidating my accounts and canceling.

This app is not consistent with logging in capabilities. There are times I have to completely log off my phone to attempt to log on. It will often and sometimes daily freeze before I can see the log in screen, having to wait another time and hope for the best. For an important bank app... this one is not reliable to be able to view or move balances. I have contacted my bank at times and they are of no help with the app.