I started to watch interesting shows on this app. The more I watch the more I got frustrated!! I kept watching until the show was finished. This app does have a great line up. They just won’t fix the glitches. Beginning of the year, I sent an email I explained the situation they asked me to send them a ridiculous amount of information. They should clearly know how the app works since they developed it. It wasn’t worth my time or money, so I canceled subscription because it was just too annoying to go back-and-forth to where you left off. Even when you pause it, all of a sudden it takes you right back to the beginning, you’re at the end of a good show, the last thing you want to do is keep going back. I added in the email that I found it hard to believe that they had not heard of all the glitches. The response was (just like all of these reviews are getting) Thank you for your feedback. We will resolve the issue.So I decided to give it a second chance, even though I was very disappointed. I saw two series that I was very interested in, but after those two shows…..I was done. I sent them an email letting them know that the glitches are still there and possibly even worse , once again, they said thank you for the feedback. We’ll work on it, yada,yada,yada…it will never be fixed. IT is not worth it for me, will never have this appt again. I have other streaming platforms that I enjoy. I don’t need this one at all. Maybe they should consult with other developers as to how create another app with no glitches, like the apps they developed.
Hello! 👋️ We are sorry to know you are facing this kind of problems, we understand this is very uncomfortable. We are working towards getting those 5 ⭐️. Please contact us at ayuda@vix.com to help you with your issue. We remind you that we are available from Monday to Sunday from 08:00 to 24:00 CT.