WashOn

Name: WashOn
Rating: 4.2 (11 reviews)
Author: Deepika Nahata

Drycleaning & Laundry Service

Free · Designed for iPad

11 Ratings
Ages

4+
Years
Category

Business
Developer

Deepika Nahata
Language

EN
English
Size

58.6
MB

WashOn is Dubai and AbuDhabi's on‑demand laundry app with free pickup, expert cleaning, and 24‑hour delivery for clothes, shoes, carpets, and curtains across the city. WashOn is an app where you can book dry cleaning and laundry service. If you need reliable, hassle-free laundry service washOn is there to make it happen. WashOn is Dubai Fastest growing on-demand drycleaning and laundry service. We believe in "Customer First", with high-quality cleaning and turnaround in as little as 24 hours, we take the hassle out of laundry. Simple. Our service is available in Dubai. We provide Free Pickup and Delivery. Booking at WashOn is easy - here how it works: Open the app and sign on with a mobile number. Click on the + (Order Now) button. The app will ask pickup detail (Address, Pickup Date, and Time) and payment information. Payment can be done using cash or credit card. We will send a payment link after pickup.

Ratings & Reviews

4.2

out of 5

11 Ratings

Disrespectful, Unprofessional, And Dishonest
09/08/2025

Hanna Azar
If there's 0 I would rate zero.The worst experience,I booked my one bag of laundry to be picked at 9am Sunday and deliver Sunday late afternoon.Sunday afternoon the support contacted me for pricing, they said they will not deliver same day, unless I pay extra for faster delivery (although nothing of that mentioned in the app when booking), I informed them that I need my laundry in the morning before going to work, and that 9am is okay but 10am is late, and if they can't deliver buy these times then better bring me back my laundry without washing and I'll handle it.so they promised that they'll deliver next day in the morning between 9-10.In the morning it passed 10am, so I call him to check, they said it's with the driver, so I told them to let the driver call me to see where's he, the driver calls at 10:20 and says he needs less than 15min, now it's 10:56 and I called the driver, he said he's under the building and I confirmed the building name with him, now it's 11:15 the laundry not here and the driver not answering, I contacted the support and they said they raise a complaint and will check and update me about what time the delivery will be,at 11:40 they say it'll be with me in 30 to 40min !!!!!I asked why since the driver under my building or in the area, they answered "Because the item is with different driver he is bring to you directly."What a headache!!!!The purpose of this service is to ease on the daily task and load of the client not to make a nightmare from a simple thing.Now because of this not i only lost my time, I also lost a client because I couldn't attend the meeting with him because my clothes are not delivered to me because of this unprofessional, disrespectful, and dishonest service.This is my experience, be careful people.

Developer Response
Thank you for your feedback. We sincerely apologize for the poor experience you had with our service. We take all customer concerns seriously and would like to investigate this matter further to ensure it doesn't happen again. Please contact us at support@washon.ae so we can look into your issue and work towards a resolution.
Disrespectful, Unprofessional, And Dishonest
09/08/2025

Hanna Azar

If there's 0 I would rate zero.The worst experience,I booked my one bag of laundry to be picked at 9am Sunday and deliver Sunday late afternoon.Sunday afternoon the support contacted me for pricing, they said they will not deliver same day, unless I pay extra for faster delivery (although nothing of that mentioned in the app when booking), I informed them that I need my laundry in the morning before going to work, and that 9am is okay but 10am is late, and if they can't deliver buy these times then better bring me back my laundry without washing and I'll handle it.so they promised that they'll deliver next day in the morning between 9-10.In the morning it passed 10am, so I call him to check, they said it's with the driver, so I told them to let the driver call me to see where's he, the driver calls at 10:20 and says he needs less than 15min, now it's 10:56 and I called the driver, he said he's under the building and I confirmed the building name with him, now it's 11:15 the laundry not here and the driver not answering, I contacted the support and they said they raise a complaint and will check and update me about what time the delivery will be,at 11:40 they say it'll be with me in 30 to 40min !!!!!I asked why since the driver under my building or in the area, they answered "Because the item is with different driver he is bring to you directly."What a headache!!!!The purpose of this service is to ease on the daily task and load of the client not to make a nightmare from a simple thing.Now because of this not i only lost my time, I also lost a client because I couldn't attend the meeting with him because my clothes are not delivered to me because of this unprofessional, disrespectful, and dishonest service.This is my experience, be careful people.
Developer Response 09/24/2025
Thank you for your feedback. We sincerely apologize for the poor experience you had with our service. We take all customer concerns seriously and would like to investigate this matter further to ensure it doesn't happen again. Please contact us at support@washon.ae so we can look into your issue and work towards a resolution.
Very pool quality
10/23/2025

Bma85
Couldn’t iron suit properly. Very low quality service. I don’t recommend
Very pool quality
10/23/2025

Bma85

Couldn’t iron suit properly. Very low quality service. I don’t recommend

Updated terms and condition for bag offer

Version 4.16.14

Feb 27

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