The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance.
Features:
• Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order
• Road call listing – all active road calls displayed in one place for ease of reference and updating
• Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems
• Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking
• Push notifications – sent to the provider when a road call location has changed or been canceled.
Login required to use the Penske Service app, unless otherwise directed.
Cannot figure out how to forward the link to other drivers when more than one drive needs to get involved in the call
Time saver!
NateMadera
No longer have to wait on hold with 24/7. I can update the status of my calls from the app and everyone is happy👍
Quick and easy
m.w.jr2003
This app let's me work Road Orders quickly and easily. I love that can upload pictures.
Great idea but does not communicate
tim pick
App needs to communicate to service net. Currently it’s entering two different road call details
- New Tire Form to quickly submit details of a failed tire
- Performance and general usability enhancements
Version 2.8.1
The developer, Penske Truck Leasing Co. L.P, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Penske Truck Leasing Co., L.P.
Size
336.6 MB
Category
Business
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
iPad Requires iPadOS 16.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.