Viva Aerobus: Fly!

Name: Viva Aerobus: Fly!
Rating: 4.8 (17191 reviews)
Author: Viva Aerobus

All you need to fly

Only for iPhone

Free

17K Ratings
Ages

4+
Years
Category

Travel
Developer

Viva Aerobus
Language

EN
+ 1 More
Size

182.9
MB

iPhone

With Viva App, everything you need to fly is in one place. Book flights at the best prices and add them to your itinerary in seconds. Viva App is the fastest, simplest, and most fun tool for travelers seeking the ultimate digital flying experience. Check in in seconds Forget the lines—check in from anywhere in the world in less than 9 seconds. Get your Digital Boarding Pass Your boarding pass will always be at your fingertips, available even without an internet connection. Add it to your Wallet and enjoy a hassle-free boarding process. Book flights in seconds Explore our options for over 190 routes and experience the simplest and fastest booking flow in the industry. Get the best prices from anywhere in the world with the most convenient payment options. Personalize your booking Upgrade your fare, add extra luggage, purchase travel insurance, or change your seat in just seconds—all without leaving the app. Flight status now compatible with Live Activities Get detailed information on your flight status, subscribe to real-time alerts, and track your flight step-by-step directly from your iPhone with Live Activities. Add companions Log in and add your travel companions to your profile. Discover how easy and fast it is to travel with family and friends. Earn Doters points Log in and accumulate Doters points with every purchase. Level up and access the exclusive benefits that only Viva offers.

Ratings & Reviews

4.8

out of 5

17K Ratings

Complicated no reimbursement and terrible servicio
03/13/2025

Lalo0315
When deciding on an airline let Viva be your last choice. I am still waiting after a whole year to be compensated for a luggage they stole and now ignore my request and calls. They have delayed my plane 2 twice from LA and from Tijuana, they do it without consideration or a care to their customers. They have lost my aunts walker and feel no remorse for have lost a medical equipment that someone who is disabled needs. Save your money don’t travel with this airline unless it is truly your last choice and desperate. Sadly we are limited to what we get to choose but none the less I will be honest and make sure that it is known how careless and unprofessional this airline is.
Complicated no reimbursement and terrible servicio
03/13/2025

Lalo0315

When deciding on an airline let Viva be your last choice. I am still waiting after a whole year to be compensated for a luggage they stole and now ignore my request and calls. They have delayed my plane 2 twice from LA and from Tijuana, they do it without consideration or a care to their customers. They have lost my aunts walker and feel no remorse for have lost a medical equipment that someone who is disabled needs. Save your money don’t travel with this airline unless it is truly your last choice and desperate. Sadly we are limited to what we get to choose but none the less I will be honest and make sure that it is known how careless and unprofessional this airline is.
Horrible customer service
05/15/2024

DuffyQ
1. Booked a flight tried to cancel within 24hours, but due to 2 HOURS ON HOLD they did not honor the 24 limit for full refund instead gave me a certificate. 2. Took 2 days to receive certificate via email, the instructions tell you to book online, click payment options then enter certificate number. THERE IS NO SUCH OPTION! 3. Show up to airport 1 hr early, there was no one in the booth… i could not check in online so I could get my boarding pass. By the time I walked to the other side of the airport where they had another booth, they said my flight was closed (45 min til flights) and we couldn’t board. Moved to next flight. 3. Certificate was only honored for 1 person Same passengers, but they said since it was under my name they couldn’t give it to the other passenger. Took 1 1/2 hrs to book flight on phone. 4. Been on hold over an hour trying to add baggage cause the rep gave me the wrong package. NEVER AGAIN. I THOUGHT THE OTHER AIRLINES WERE BAD… this takes the cake. I rarely write reviews but i had to here. Wasting hours s of my life to reedem my certificate and lost money bc i will not be able to use the full balance.
Horrible customer service
05/15/2024

DuffyQ

1. Booked a flight tried to cancel within 24hours, but due to 2 HOURS ON HOLD they did not honor the 24 limit for full refund instead gave me a certificate. 2. Took 2 days to receive certificate via email, the instructions tell you to book online, click payment options then enter certificate number. THERE IS NO SUCH OPTION! 3. Show up to airport 1 hr early, there was no one in the booth… i could not check in online so I could get my boarding pass. By the time I walked to the other side of the airport where they had another booth, they said my flight was closed (45 min til flights) and we couldn’t board. Moved to next flight. 3. Certificate was only honored for 1 person Same passengers, but they said since it was under my name they couldn’t give it to the other passenger. Took 1 1/2 hrs to book flight on phone. 4. Been on hold over an hour trying to add baggage cause the rep gave me the wrong package. NEVER AGAIN. I THOUGHT THE OTHER AIRLINES WERE BAD… this takes the cake. I rarely write reviews but i had to here. Wasting hours s of my life to reedem my certificate and lost money bc i will not be able to use the full balance.
Extremely easy check in process
03/14/2025

IPA1990
I don’t usually review apps, but I’ve never had an easier time with check in than with Viva Aerobús. I have flown with Aeromexico for years but honestly they are not very nice and they create a lot of extra bureaucracy to do very simple processes—Viva Aerobús isn’t like that. Yes there isn’t first class or premium economy on their flights, but the process of check in couldn’t be easier because the app works like every airline app should—it saves your information and only takes 15 seconds to check in. If only every airline’s app worked as well as this one!
Extremely easy check in process
03/14/2025

IPA1990

I don’t usually review apps, but I’ve never had an easier time with check in than with Viva Aerobús. I have flown with Aeromexico for years but honestly they are not very nice and they create a lot of extra bureaucracy to do very simple processes—Viva Aerobús isn’t like that. Yes there isn’t first class or premium economy on their flights, but the process of check in couldn’t be easier because the app works like every airline app should—it saves your information and only takes 15 seconds to check in. If only every airline’s app worked as well as this one!
Terrible airline & app to avoid if at all possible
10/25/2023

Sean0000000000
This ‘budget’ airline excels and adding charges and inconveniences. Don’t be fooled by the fictitious and deceptive published fares. And, avoid my mistake by reading all the fine print VERY closely. Their web site pushed a ticket i mistakenly confirmed resulted in my paying 3x the published fare I originally purchased to ultimately arrive much later than needed for a business trip. This included their forcing me to buy a premium seat that I never wanted. To resolve their booking mistake, they did not allow me to make correction via web site or app. I spent 3x more time, 6 hours, on the phone waiting to speak w customer service representatives to correct their mistake than the actual time on the flight. I had to call more than 5 times to start anew w their call center rep because when we were approaching a solution, the phone line ‘mysteriously’ disconnected repeatedly! So i had to start over w online waits as much as 1 hour to speak w a rep. The app follows the attitude of the company to focus on upselling while not attending to basic service like using the app to inform of gate arrival/departure or updates on flight status. I will be deleting the app as they had obliged me to download it to board the plane. In closing, this is a terrible airline that I recommend avoiding if at all possible.
Terrible airline & app to avoid if at all possible
10/25/2023

Sean0000000000

This ‘budget’ airline excels and adding charges and inconveniences. Don’t be fooled by the fictitious and deceptive published fares. And, avoid my mistake by reading all the fine print VERY closely. Their web site pushed a ticket i mistakenly confirmed resulted in my paying 3x the published fare I originally purchased to ultimately arrive much later than needed for a business trip. This included their forcing me to buy a premium seat that I never wanted. To resolve their booking mistake, they did not allow me to make correction via web site or app. I spent 3x more time, 6 hours, on the phone waiting to speak w customer service representatives to correct their mistake than the actual time on the flight. I had to call more than 5 times to start anew w their call center rep because when we were approaching a solution, the phone line ‘mysteriously’ disconnected repeatedly! So i had to start over w online waits as much as 1 hour to speak w a rep. The app follows the attitude of the company to focus on upselling while not attending to basic service like using the app to inform of gate arrival/departure or updates on flight status. I will be deleting the app as they had obliged me to download it to board the plane. In closing, this is a terrible airline that I recommend avoiding if at all possible.

A detail in the name? You can now correct or update it right in the app.

Version 2.49.0

4d ago

Data Linked to You

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Wallet

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Viva Aerobus: Fly!

All you need to fly

Ratings & Reviews

What’s New

Version 2.49.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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