KorTerra Field

Name: KorTerra Field
Rating: 4.9 (16 reviews)
Author: KorTerra, Inc.

Utilities

Free · Designed for iPad

16 Ratings
Ages

4+
Years
Category

Utilities
Developer

KorTerra, Inc.
Language

EN
English
Size

90.3
MB

Welcome to the next generation of KorTerra one call ticket management for mobile users, available for download on any smartphone or tablet. KorTerra Field has been purposefully designed for locators with the goal of empowering greater efficiency when managing 811 locate tickets on the go. Locators can easily plan their day around the type and location of tickets, take and upload photos directly in the app without sacrificing device storage space, and utilize click-to-call or click-to-email capabilities that provide streamlined communication with ticket owners and contractors. Offline capabilities allow users with spotty or no connection to continue viewing, managing, and completing tickets. Some of many additional features and capabilities of Field include: - View, track, update, and complete assigned tickets - Cross-launch default maps for easy navigation - Take and attach photos directly to the ticket - Map-centric views - Visual cues for emergency, late, and coming due tickets - Add notes to tickets - Custom filters and sorting options for tickets - View underground facilities layer (if licensed) - Set preferences for and receive in-app notifications for changes to assigned tickets - Track location against the dig box - Enter and manage timesheets Privacy Policy: https://www.korterra.com/privacy-policy

Ratings & Reviews

4.9

out of 5

16 Ratings

Getting better
12/15/2025

LocationNation
Room to grow, but app keeps getting better

Developer Response
Thank you for taking the time to submit this feedback! We're thrilled you're having a positive experience with KorTerra Field, and we're excited to keep improving the app to support your work.
Getting better
12/15/2025

LocationNation

Room to grow, but app keeps getting better
Developer Response Jan 22
Thank you for taking the time to submit this feedback! We're thrilled you're having a positive experience with KorTerra Field, and we're excited to keep improving the app to support your work.
Works great
Feb 10

bdjakf
No notes
Works great
Feb 10

bdjakf

No notes
Recommend
10/08/2024

NateD3328
Someone who currently works for a city using this system for ticket management, I recommend this product. They have well trained representatives who communicate for tech support. They update regularly. 15yrs of Dig-Alert experience, they understand what i am looking for and built a system that meets my needs. Excellent archive system, i can find any ticket by date or street and review photos and completion info within a minute!

Developer Response
Thank you!! We appreciate the feedback, and are glad to hear the system is working well for you.
Recommend
10/08/2024

NateD3328

Someone who currently works for a city using this system for ticket management, I recommend this product. They have well trained representatives who communicate for tech support. They update regularly. 15yrs of Dig-Alert experience, they understand what i am looking for and built a system that meets my needs. Excellent archive system, i can find any ticket by date or street and review photos and completion info within a minute!
Developer Response 10/10/2024
Thank you!! We appreciate the feedback, and are glad to hear the system is working well for you.
Some constructive criticism this time.
01/24/2025

Nope——122
The app needs the ability to include all photos in a ticket at one time. Maybe through the use of a queuing system. The ability to only upload 50 at a time is very limiting as some tickets can take several hundred photos and waiting for everything to sync is time consuming. Inserting them all even 50 at a time without syncing them will result in failed syncs on some photos every time. Second there are overlay issues with the mapping system. Overlays flash and some usually persist after selecting other pins. Trying to change between maps and satellite imagery can be hit or miss because the button disappears and reappears somewhat at random. This is more of an annoyance issue as it doesn’t render the settings buttons unusable, just frustrating to try and click on. Another thing to include with mapping would be location and zoom memory. Going into and out of a ticket, remembering these settings would be a time saver. I have to reinstall this almost daily because it never fails to fail to sync

Developer Response
Hi there, thank you so much for taking the time to write such detailed feedback. We suggest folks use the in-app camera because it lets people take as many photos in a row as they want (photos are also smaller so they sync faster). However, I know locators often need to attach the same photos to multiple tickets, so in those scenarios many fall back to adding from local storage. I'm guessing that's probably your case?We are aware of the flashing issue on the map, and the good news is it's on our slate of items to fix soon. Again, I really appreciate your detailed feedback, and please don't hesitate to reach out if anything else comes up!
Some constructive criticism this time.
01/24/2025

Nope——122

The app needs the ability to include all photos in a ticket at one time. Maybe through the use of a queuing system. The ability to only upload 50 at a time is very limiting as some tickets can take several hundred photos and waiting for everything to sync is time consuming. Inserting them all even 50 at a time without syncing them will result in failed syncs on some photos every time. Second there are overlay issues with the mapping system. Overlays flash and some usually persist after selecting other pins. Trying to change between maps and satellite imagery can be hit or miss because the button disappears and reappears somewhat at random. This is more of an annoyance issue as it doesn’t render the settings buttons unusable, just frustrating to try and click on. Another thing to include with mapping would be location and zoom memory. Going into and out of a ticket, remembering these settings would be a time saver. I have to reinstall this almost daily because it never fails to fail to sync
Developer Response 05/30/2024
Hi there, thank you so much for taking the time to write such detailed feedback. We suggest folks use the in-app camera because it lets people take as many photos in a row as they want (photos are also smaller so they sync faster). However, I know locators often need to attach the same photos to multiple tickets, so in those scenarios many fall back to adding from local storage. I'm guessing that's probably your case?We are aware of the flashing issue on the map, and the good news is it's on our slate of items to fix soon. Again, I really appreciate your detailed feedback, and please don't hesitate to reach out if anything else comes up!

KorTerra Field 1.16.2 contains bug fixes and feature enhancements

Version 1.16.2

6d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Location
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

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