Aramex ارامكس

Name: Aramex ارامكس
Rating: 4.5 (43953 reviews)
Author: Aramex International LLC

Schedule and track shipments

Free · Designed for iPad

44K Ratings
Ages

4+
Years
Category

Business
Developer

Aramex International LLC
Language

EN
+ 3 More
Size

122.7
MB

The power is in your hands! Experience delivery unlimited and manage your shipments with a tap of a button: • Track the status of shipments in real-time • Schedule pickups & deliveries at your preferred location, date and time • Make secure payments and get a clear breakdown on delivery dates and custom charges • Calculate costs and transit times of upcoming shipments • Find the closest Aramex outlet

Ratings & Reviews

4.5

out of 5

44K Ratings

Perfect service
07/22/2024

Brannon11$
Just few months I started using Aramex I can say they got the best service anyone can imagine,some people are just being weird and disrespect drivers because they think they are paying them for that . Users of Aramex though is the driver service ,it’s not an easy job we should hail the team or Aramex and their efforts💯Adding to this ,some Arabs are just being inhuman and weird . They always complain and go through the day with their crazy Home mood
Perfect service
07/22/2024

Brannon11$

Just few months I started using Aramex I can say they got the best service anyone can imagine,some people are just being weird and disrespect drivers because they think they are paying them for that . Users of Aramex though is the driver service ,it’s not an easy job we should hail the team or Aramex and their efforts💯Adding to this ,some Arabs are just being inhuman and weird . They always complain and go through the day with their crazy Home mood
0/10 would not ship with Aramex again
03/27/2024

Olayass
I would never wish this experience upon anyone. I truly regret ever attempting to ship anything with Aramex, not to mention a very important shipment. I’m too mentally exhausted to go into detail (and there are SO much details) so I’ll just be brief:- Every interaction I’ve had with the employees, whether by phoning customer service, or in-person either at my doorsteps (the delivery driver) or at the aramex branches I had to visit (because of course nothing went right), every single one of those interactions was horrible. Not ONE employee was knowledgeable about the company’s policies, not one employee was professional, the customer service reps were extremely rude for no reason and would snap at me if I ask more than two consecutive questions, probably because they never know the answer and would have to ask someone else. The delivery driver and the employees at the branch tried to scam me, and the driver actually succeeded in scamming me!- There is huge misinformation on all company platforms regarding procedures and more importantly, costs. The prices you are told initially (on the website, on the phone, doesn’t matter) are not even 1/4 of the price you’ll end up paying eventually. You’ll end up paying for the packaging, the insurance, the custom clearance! They’ll tell you your measurements aren’t quite right, and that the end price is calculated using a special equation, and that the company has no connection to the customs so informing you is not their responsibility!- I realize now that I have, in fact, been lengthy in my rant, so forgive me, reader. I will stop here because I really am exhausted. But in conclusion, if you want to ship something, anything, and you’re contemplating Aramex, contemplate no more! Go find another shipping service! Thank me later.
0/10 would not ship with Aramex again
03/27/2024

Olayass

I would never wish this experience upon anyone. I truly regret ever attempting to ship anything with Aramex, not to mention a very important shipment. I’m too mentally exhausted to go into detail (and there are SO much details) so I’ll just be brief:- Every interaction I’ve had with the employees, whether by phoning customer service, or in-person either at my doorsteps (the delivery driver) or at the aramex branches I had to visit (because of course nothing went right), every single one of those interactions was horrible. Not ONE employee was knowledgeable about the company’s policies, not one employee was professional, the customer service reps were extremely rude for no reason and would snap at me if I ask more than two consecutive questions, probably because they never know the answer and would have to ask someone else. The delivery driver and the employees at the branch tried to scam me, and the driver actually succeeded in scamming me!- There is huge misinformation on all company platforms regarding procedures and more importantly, costs. The prices you are told initially (on the website, on the phone, doesn’t matter) are not even 1/4 of the price you’ll end up paying eventually. You’ll end up paying for the packaging, the insurance, the custom clearance! They’ll tell you your measurements aren’t quite right, and that the end price is calculated using a special equation, and that the company has no connection to the customs so informing you is not their responsibility!- I realize now that I have, in fact, been lengthy in my rant, so forgive me, reader. I will stop here because I really am exhausted. But in conclusion, if you want to ship something, anything, and you’re contemplating Aramex, contemplate no more! Go find another shipping service! Thank me later.
App is not serviceable in Maldives
05/07/2022

NaaffaX
Its been quiet sometime since Shein started delivering orders from Aramex instead of DHL. Most of us place our orders on Shein instead of AliExpress these days due to the high shipping cost associated with Aliexpress. So we rely on Shein and Aramex for updates on our order. But every time i try to use the Aramex app it says country is not serviceable. When will u be able to fix this? As an alternative many of us have been trying using Aramex website and the Tracking system in Shein’s app. But these are not updated. I have received all my orders while the tracking of the order said the order is in transit at Dubai. And the Aramex office in Maldives sometimes deliver the order weeks after they receive the item. But if we are able to track the item and get updates on the order we can make the call and collect the order by ourselves without delay. Please help us track our orders more efficiently.
App is not serviceable in Maldives
05/07/2022

NaaffaX

Its been quiet sometime since Shein started delivering orders from Aramex instead of DHL. Most of us place our orders on Shein instead of AliExpress these days due to the high shipping cost associated with Aliexpress. So we rely on Shein and Aramex for updates on our order. But every time i try to use the Aramex app it says country is not serviceable. When will u be able to fix this? As an alternative many of us have been trying using Aramex website and the Tracking system in Shein’s app. But these are not updated. I have received all my orders while the tracking of the order said the order is in transit at Dubai. And the Aramex office in Maldives sometimes deliver the order weeks after they receive the item. But if we are able to track the item and get updates on the order we can make the call and collect the order by ourselves without delay. Please help us track our orders more efficiently.
I’d never recommend this at all as well as never expect anything from them
05/26/2020

s3eed0
I’d like to say that the service is so bad that the call center never pick up the phone. And whenever they pickup, they keep me on hold or give a promises to call back but they never did. I’m waiting for a shipment since a month, I understand that the Covid-19 situation made it hard but Today was the day of delivery but they changed the status to - customer not available - while they never contact me. I called the contact center trying to understand what is going on and we agreed to meet with the driver after he called me in 10mins as they said. The driver never called while I was waiting for him for more than 40mins and I had to hit the road because I have 3hrs driving trip and the shipment is urgent. I needed it as soon as possible and because of that situation I had to cancel my trip waiting for them. I’m still waiting for them to call or even answer the phone but nothing
I’d never recommend this at all as well as never expect anything from them
05/26/2020

s3eed0

I’d like to say that the service is so bad that the call center never pick up the phone. And whenever they pickup, they keep me on hold or give a promises to call back but they never did. I’m waiting for a shipment since a month, I understand that the Covid-19 situation made it hard but Today was the day of delivery but they changed the status to - customer not available - while they never contact me. I called the contact center trying to understand what is going on and we agreed to meet with the driver after he called me in 10mins as they said. The driver never called while I was waiting for him for more than 40mins and I had to hit the road because I have 3hrs driving trip and the shipment is urgent. I needed it as soon as possible and because of that situation I had to cancel my trip waiting for them. I’m still waiting for them to call or even answer the phone but nothing

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