The QuestionPro "CX On The Go" is the most trusted app and the ultimate closed-loop solution to all your customer experience management needs. Combined with a QuestionPro CX License, you can easily monitor and manage your company's customer experience from anywhere, at any time.
Get a comprehensive overview of your responses, tickets, NPS score, and the number of promoters, passives, and detractors in a clear and easy-to-understand graphical format.
And the best part? Setting up and using this app is a breeze, ensuring that you can focus on what really matters - providing top-notch customer experiences.
Key Features:
1. Interactive closed-loop feature to manage tickets.
2. View the NPS, tickets, and responses for each Business Unit.
3. Create and manage tickets from anywhere, at any time.
4. Reach out to your customers on the go.
5. View comments, status, and priorities of the tickets generated.
6. Find the root cause and take action.
7. Smart overdue concept and automated escalation.
8. Email templates for faster and simpler responses.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
1. Email history now displays message body text correctly
2. Fixed a crash when viewing comments with no author avatar
3. Filter sheet label corrected to "Filter by"
4. Bug fixes and stability improvements
Version 1.9.1
The developer, QuestionPro.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
QuestionPro Inc.
Size
37.6 MB
Category
Business
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English
Age Rating
4+
4+
This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.