Adi by Alcon
E-Commerce Platform
Free
Use the Adi app to access a wide range of trusted Alcon surgical products, as you manage and track your inventory needs, for an efficient end-to-end customer experience.
Get ready for an easier way to access the latest product offerings.
The Adi Platform Features:
• Customised User Management – Easily register multiple users, update profile preferences, and edit contact information.
• Recurring Orders – Save time by scheduling certain products to automatically arrive on a daily, weekly, bi-weekly or monthly basis.
• Order Withdrawal – Modify or cancel delivery up to 15 minutes after placing an order.
• Quick Orders – Add from a recent order, search from a wide range of products by number, or choose from the Product Catalogue and instantly add to cart.
• Order History – Review orders from the last 30 days with tracking numbers at your fingertips.
• Automated Notifications – Know the status of products’ availability, price and any substitutions needed to order with confidence.
Download Adi today to get more from your supply ordering experience.
more Minor bug fixes
1.22.1 Apr 14
Discover what’s new to Adi in March! Check your in-app notification for a full update. Feature availability may vary by region.
Online Store:
Automated landing page location routing
CSV ordering improvements
System issue notifications
Valeda PBM Unilateral training course
Inventory Manager:
Improved inventory scan summary
Pause/resume barcode scanning
View non-Alcon IOLs in ‘Upcoming Surgeries’
Clinic Connect:
Add IOLs to patient surgery details
Surgery dashboard view preferences
Renamed surgery types
1.22.0 Mar 15
Minor bug fixes.
1.21.1 Feb 18
Discover what’s new to Adi in February! Check your in-app notification for a full update. Availability of modules and features may vary by region.
Online Store:
-Valeda PBM Treatment Courses available
Inventory Manager:
-Add an IOL to cart following ‘Report as Destroyed’
-Filter IOLs by their “pull” status and by manufacturer
-IOL preference enhancements
-IOLs automatically returned to shelf
Clinic Connect:
-Export full day of patient surgery files
-Recover cancelled surgeries
-Enhanced in-app & email notifications
1.21.0 Feb 2
Minor bug fixes
1.20.2 Jan 21
Minor bug fixes
1.20.1 12/18/2025
Discover what’s new to Adi in December! Check your in-app notification for the full update. Availability of modules and features may vary by region.
Online Store:
Missing IOL preference visibility
Duplicate PO validation at checkout
Improved availability details
Inventory Manager:
IOL ordering recommendations
New actions following inventory scan
Zoom controls for barcode scanning
IOLs to be pulled
Clinic Connect:
Surgeries dashboard export options
Surgery notification details
1.20.0 12/08/2025
Minor bug fixes
1.19.2 11/21/2025
Minor bug fixes
1.19.1 11/06/2025
Discover what’s new to Adi in October! Check your in-app notification for the full update. Availability of modules and features may vary by region.
Online Store
Order history search by line-item details including PO number & account info
In-app guidance tutorial videos for select Adi features
Inventory Manager
Delivery-based IOL status update
Clinic Connect
Schedule both eyes for surgery at the same time
New surgery rescheduling option
Updated preference controls for inactivity timeout and notifications
1.19.0 10/27/2025
Minor bug fixes
1.18.2 10/09/2025
Minor bug fixes
1.18.1 09/26/2025
See what’s new to Adi in September:
General Updates
View account administrators in account details page
Online Store
New invoice payment controls enable payment of open invoices via Credit Card, Bank Transfer, and/or Credit Notes, with options to exclude invoices before processing and cancel payments in progress
Bill & replace IOLs via mobile device as an alternative to traditional laser scanner
New self-registration options for admins to manage registration requests and notifications
1.18.0 09/15/2025
Minor bug fixes
1.17.2 08/28/2025
Minor bug fixes
1.17.1 08/12/2025
See what’s new to Adi in August:
General Updates
Directly request user access permission
Notifications for permission requests and important updates
Online Store
Streamlined checkout flow process
Quick order PO & account reference entry
Additional order history details
Shared access to saved carts
Clinic Connect
Recent patient quick access
Export surgery day patient files
Surgery change pop-up notification
Inventory Manager
Verify IOLs with camera
Report IOL as destroyed confirmation update
1.17.0 08/04/2025
Minor bug fixes
1.16.2 07/15/2025
Minor bug fixes
1.16.1 07/10/2025
We continue to work on improvements to make your Adi experience smoother, more intuitive, and better tailored to your preferences. See what’s new with Adi:
General Updates:
12 & 24 Hour Time Preferences
A new setting enables users to choose their preferred time format.
Requesting Access to Additional Accounts
Users can now request access to a second or additional account through a secure approval workflow.
Online Store:
Enhanced Recurring Order Options
This enhancement allows users to select additional order occurrence options to allow for recurring orders to be delivered on a multiple time-per-week or per month basis.
Review & Manage User Permissions
Account management enhancement that allows additional visibility into user permissions by shipping address and the ability to request additional access.
Pay Open Alcon Invoices by Credit Card
Users can now pay open invoices using saved or new credit cards directly in the Online Store.
IOL Return Form
Users can now submit IOL return requests using a new online form.
New Filters for Alcon Invoice History
Users can now sort and view their invoices by payment status and apply filters for easier review.
Physician Bill & Replace
Doctors can now place 'Bill Only' orders to consume lenses from hospital consignment. The doctor is billed, and a replacement lens is sent to the hospital automatically.
Clinic Connect:
Customize the Data View for Surgery
Admins can now choose to hide specific fields in the patient and surgery setup, in addition to setting them as required or optional.
Save Favorite IOLs
Users can now save Favorited IOLs that will show at the top of the list when selecting IOLs for surgery.
Inventory Manager:
Recommended Custom Pak Inventory
Users now have a new tab in the Custom Pak Inventory page where they can set minimum and optimal inventory levels. Based on this, the system will provide CPAK order recommendations.
Scan IOLs to be Pulled with Camera
Users can now scan IOLs using their device camera as an alternative to the RFID scanner during the pulling process.
1.16.0 06/23/2025
Minor bug fixes
1.15.2 06/04/2025
Minor bug fixes
1.15.1 05/22/2025
We’ve made improvements across the Adi platform to help you work smarter, faster, and with more confidence. Check out what’s new:
General Updates
· Timezone Customization: Set your local timezone for personalized alerts
· View-Only Permission for Patient/Surgery Info: Assign view-only access for patient and surgery details
· New 'My Account' Experience: Enjoy a refreshed layout with easier navigation
Online Store
· Updated Checkout Flow from Inventory Manager to Online Store: Add IOLs to your cart directly from Inventory Manager
· New Dashboard View for Verifying IOLs: Instantly confirm pulled IOLs with a new dashboard view
· Open Invoice Status Visibility & Download Order History: View invoice status and download full order history
· Card Payment for Invoices: Pay invoices securely with your credit card
Inventory Manager
· Verify IOLs for Surgery: Upload surgery info and verify IOLs via RFID—no manual check needed
Clinic Connect
· View-Only Access: Assign read-only access to Clinic Connect for added control
· Export Patient Data History: Export a full timeline of changes to patient records
· Patients Without Surgeries Widget: View patients without scheduled surgeries in one place
1.15.0 05/12/2025
We’ve made a number of updates across the Adi platform to improve access, visibility, and day-to-day workflow efficiency.
General Platform Improvements:
• Granting Access to a Different Module: User managers can now manage access across modules more easily.
• New Ecosystem-Wide Notifications: Real-time alerts for surgery cancellations and review changes.
• Add Existing User: Add existing users and adjust permissions without contacting support.
Online Store:
• Credit Note Overview: View issued credit notes directly from your account.
• Requested Delivery Date: Choose your preferred delivery date at checkout.
• Order and Shipment Confirmation Preferences: Customize which order and shipment confirmations you receive.
• Serial Numbers in Order History: See exact serial numbers for better inventory traceability.
Inventory Manager:
• Updates to the “IOLs to be Pulled” Feature: View and manage “IOLs to be Pulled” by day; reserve matched IOLs in fewer steps.
• Update to the “Upcoming Surgeries” Feature: Orders in progress are now considered when recommending what to order.
Clinic Connect:
• Clone a Patient: Create a new patient record from an existing one, now with a "Created by" label.
• Updated Surgeries Dashboard: Cancelled and completed surgeries are now easier to view.
• Notifications: Receive alerts about surgery and IOL changes close to the scheduled date.
• Field Administration: Admins can define which fields are required for patient, surgery, and IOL specs.
Insights Center:
• Surgeon Performance Analytics: A new prompted question in the AMA section provides more focused surgeon analytics.
1.14.0 04/01/2025
Minor bug fixes
1.13.1 02/27/2025
Online Store
• Multi-Ship to Backorder Items: Easily review all backordered items in a single view for better order management.
• Invoices & Statement Filtering: Find the right documents faster with improved filtering options.
• Reviewed Order History: Optimized filters and clear labeling make tracking past orders a breeze.
• Reading of GS1 Data Matrix IOL Codes: Effortlessly scan and retrieve detailed product information.
• Cpak Revision Ordering: Expanded product availability with improved access to new Cpak revisions.
• Combined Payer and Billing Address Switch: Minimize errors by prompting billing address reviews during payer switches.
Inventory Manager
• Pulling IOLs Update: Verify by Surgery Day: Improved IOL tracking and accessibility for ease of use. (Only available at select sites)
• Added Expiry Date to CPAKS: Better inventory control with visibility into expiration dates. (Only available at select sites)
Clinic Connect (only available at select sites)
• ASC MRN Integration: Enhanced patient identification with additional MRN fields for better tracking.
• Dynamic Surgeries Dashboard: Personalized dashboard views for tailored surgery planning.
Home
• Notifications: Improved communication through an advanced notification system. (Only available at select sites)
Insights Center (only available at select sites)
• Alcon Sales by IOL Type & Day Widgets: Greater insight into IOL usage trends.
Auto Scheduler (only available at select sites)
• Auto Schedule Button: Generate surgery schedules efficiently with guided workflows and prioritization.
• View by Time: Manually schedule patients by time for greater control over the surgery queue.
• Arrival Time Visibility: Now see both surgery times and arrival times for better coordination.
• Time Edit Button: Quickly adjust surgery durations for more flexible scheduling.
We’re always working to enhance Adi to better serve your needs! Update now and experience the latest improvements.
1.13.0 02/17/2025
Minor bug fixes
more Version 1.22.1 Apr 14
Data Linked to You The following data may be collected and linked to your identity: