Improved onboarding and authentication flow

You can now sign up with your business email

Improvements to the AI Insights

Various bug fixes and improvements

We've made Candour even better to help you easily capture and leverage customer feedback: • Instant QR Codes: Effortlessly create a custom QR code directly within the app to share with customers, making feedback collection faster and simpler. • Highlight Positivity: Only positive customer feedback is offered to be shared publicly. Encourage your happy customers to amplify their praise by leaving reviews on Google Maps, TripAdvisor, or by following you on Instagram and Facebook. • Turn Dissatisfaction into Opportunity: Now dissatisfied customers can easily leave their contact details, allowing you to quickly address concerns and enhance customer satisfaction.

Improved onboarding experience

We've introduced a powerful new feature to help you turn negative experiences into positive ones: Connect with Unhappy Customers: Now, when customers leave negative feedback, they have the option to request a direct follow-up from you. Enable this feature in your settings to start resolving issues quickly and personally, turning dissatisfied customers into loyal advocates.

- Design improvements - Presents example of QR code tags

- Improvement to the overall experience - Improvements to navigation - Under the hood improvements

- Detailed insights are now generated to tell you what's going well, what needs improving and how to improve

- Improvements to the look and feel of the app

- Allowing for even smaller QR codes - Various improvements to the feel of the app

- Allows for much smaller QR codes to be created. - Whole days of suggestions can now be archived at once. - Improved accessibility. - Under the hood improvements.

Improved Sign Up flow

Improved flow for adding a new business

The time of each suggestion can now be shown. The Feedback and Thank You screens have been improved. Improvements to notifications.

Push notifications will now be sent when a new suggestion is received. Many under the hood improvements.

Improvements to the AppClip experience

Created new About section App can be downloaded from the Thank You screen

- When a user leaves positive feedback they will be offered links to share their thoughts publicly

Improved error handling when using Sign in with Apple to ensure accounts cannot be created without sign in. Introduces new feature to recover an account which has been created without Apple Sign In. If this issue effects you, your account can be accessed as follows: - Sign in with Sign in with Apple - Select `Setup business account` - Only enter your `Business name` and `postcode` - Select `Done` Your Apple ID will now be associated with your existing business account.

- Adds ability to update your business details from the profile section - You can now allow other users to have access to your business's profile - Feedback can now be deleted