I downloaded the app because the previous app I was using without issues was discontinued by SF yellow cab. The first time I used the app, I booked the taxi with my credit card information and the driver told me that no payment was provided so I had to pay him, next day my bank showed the charge from the app. Today it happened again and unfortunately, the driver didn't get paid because I showed him that I booked the rite with my credit card. He was upset. I called the company and after 5 minutes waiting for someone to answer I hung up. I'm going to delete this app and keep using uber.

Kept getting an error message (in Spanish!) that my phone number was not in the proper format (I think). Tried to fix it; wouldn’t let me. Deleted app, tried again. No go. Not it says my account is deleted; check with admin. Tried calling, emailing. No response. Prior version worked fine and cabs are better (and often cheaper) drivers than rideshare. Sorry to see it go…

After installation the only thing that it does is display a message saying the app is unavailable. Tried deleting and reinstalling but that didn’t help.Meanwhile my partner’s phone with an older version of the same app works perfectly. There should be a way to install older versions of the app if the current one doesn’t work.

The previous app was much better. Twice now I’ve had two cabs dispatched instead of one, leading to confusing calls from cab drivers. I can’t store favorite places any more. They have my credit card info, but the drivers charge me in the car, so it doesn’t make things easier. The drivers don’t like it either.