NFON Contact Center Hub

Omnichannel contact center

Free

The new mobile app for accessing the main features of the NFON Contact Center Hub omnichannel solution is now available. You can provide service to your customers or manage your contact centre from anywhere using an environment native to your mobile phone.

 - Dashboard
 The mobile app displays some of the most important Dashboard elements just like you know them from CCHub solution. - Activities Dialling a phone number, a contact from the CRM or a ticket or sending an email are just a click away. Activities are handled via the CCHub system so everything works like you are used to, including call recording, outgoing call identification as your PBX and complete statistics and reporting. - CRM always at hand All the contacts and accounts stored in your CRM are available in the app, including a search bar. - Set your state Need to start or end a pause or to log in to a queue or a device? The mobile app synchronises your state in real time and lets you change it too. - Ticket module You can work the tickets available in your CCHub system, including sending email replies or starting calls and other activities in the ticket.

The app can do much more. You can find other functionalities in the extended menu.

 The NFON Contact Center Hub application is included at no additional cost with your NFON license.

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- improvements and bug fixes

Version 3.14.1

The developer, Daktela s.r.o., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    Accessibility

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Information

    • Seller
      • Daktela s.r.o.
    • Size
      • 97.3 MB
    • Category
      • Business
    • Compatibility
      Requires iOS 14.7 or later.
      • iPhone
        Requires iOS 14.7 or later.
      • iPad
        Requires iPadOS 14.7 or later.
      • iPod touch
        Requires iOS 14.7 or later.
      • Mac
        Requires macOS 10.15 or later.
      • Apple Vision
        Requires visionOS 1.0 or later.
    • Languages
      English and 11 more
      • English, Czech, French, German, Hungarian, Italian, Polish, Romanian, Russian, Slovak, Spanish, Ukrainian
    • Age Rating
      4+
    • Copyright
      • © 2025 Daktela s.r.o.
  • Developer Website
  • Privacy Policy

    • More by Daktela s.r.o.

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