Hello ALo1523,Thank you for bringing this to our attention. That’s definitely not the experience we want for anyone getting started on Muse.Please reach out to our support team at hello@joinmuse.com and include the email associated with your account so we can look into this right away and help you complete your setup. In most cases, issues with availability settings are quick for our team to resolve once we can review the account.We appreciate your patience and look forward to helping you get your profile fully set up so you can begin connecting with clients.

Hi lizzejay, Thank you for taking the time to share your perspective. Muse is designed to connect users with a wide range of coaches who specialize in different areas of personal growth, including communication, confidence, style, dating, and life skills. While these areas may not resonate with everyone, many users find them valuable depending on their personal goals and experiences.Coaches on Muse are independent professionals who set their own rates based on their background, expertise, and the type of support they offer. We encourage coaches to provide detailed bios so users can make informed decisions, and we continue working to improve clarity and overall ease of use within the app.We understand that Muse may not be the right fit for everyone, and we appreciate your honest feedback. Input like this helps us continue refining the platform and setting clearer expectations for both users and coaches.

Hello Teshclan,Thank you for sharing your feedback. We want to be very clear, Muse is a legitimate platform designed to connect coaches and clients who are serious about personal growth, guidance, and improvement. Thousands of users actively engage on the app and find real value from the connections they build.Regarding the technical concerns you mentioned, we acknowledge that there have been instances where certain profile details were not displaying correctly. Our team has already identified and resolved many of these issues, and we continue to improve the platform based on user feedback. Technical support responses are not dismissive, we actively investigate every report and release updates to address them.The monthly fee for coaches is in place to ensure a professional, committed community and to prevent oversaturation of inactive or unserious profiles. There is no guarantee of instant results, just like any platform or business, success comes from engagement, profile quality, and consistent effort on and off the platform. Many coaches on Muse are actively building meaningful connections and growing their client base.We’re always open to constructive feedback and are continuously improving the experience for both coaches and clients. If you experienced technical issues, we encourage you to contact our support team directly at hello@joinmuse.com so we can resolve them properly. Thank you.

Hello Sierrashyann,Thank you for taking the time to share your experience. We want to address this directly and clearly.Muse is not a “joke,” and it is not an empty platform. We have active coaches and clients who use Muse every day, book sessions, build long-term coaching relationships, and see real results. That said, success on any platform is not automatic. Muse is a connection platform, we provide the infrastructure, visibility tools, client listings, messaging features, and profile discovery, but we cannot guarantee messages or bookings simply by having a profile live. Pricing strategy, profile positioning, responsiveness, niche clarity, and early outreach all play a role in traction.Regarding your comment about marketing: we advertise to both men and women across multiple channels. Muse is not gender-specific, and our goal is to create a balanced ecosystem of coaches and clients seeking support. We continuously refine our acquisition strategy to improve distribution on both sides of the marketplace.We understand it’s frustrating not to receive messages right away, especially when you’ve put effort into your profile. However, many coaches who actively engage with the platform, optimizing their profiles, using the client listing feature, and reaching out strategically, do build momentum over time.We’re sorry this wasn’t your experience, but Muse remains a legitimate and growing platform designed to connect coaches and clients in a professional, transparent way. If you’d like specific feedback on your profile or strategy, our team is always open to helping.