Complaint Desk

Create, Track & Resolve

Free · Designed for iPad. Not verified for macOS.

Manage complaints smarter. Raise tickets, track status in real time, and get faster resolutions with Complaint Desk. Complaint Desk is a smart and efficient ticket management app designed to streamline complaint handling and resolution. The app allows users to easily create tickets for their issues and track their progress in real time until closure. Once a ticket is submitted, the complaint cell reviews and assigns it to the relevant area technical person. The assigned technician can resolve the issue either through a phone call or by visiting the customer’s location. In case of a physical visit, the technician uploads pictures as proof of resolution directly with the ticket. After the issue is resolved, the customer receives the update and acknowledges the resolution within the app. Upon customer acknowledgment, the ticket is officially closed, ensuring transparency and accountability at every step. Key Features: 1. Easy ticket creation by users 2. Automatic ticket assignment by the complaint cell 3. Resolution via phone call or on-site visit 4. Photo attachment as proof of work completion 5. Customer acknowledgment before ticket closure Real-time ticket status tracking Complaint Desk helps organizations manage complaints effectively while providing customers with clear visibility and faster resolutions.

Ratings & Reviews

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The developer, Imran Ali Shah, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Location
    • User Content
    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Seller
  • Imran Ali Shah
Size
  • 34.4 MB
Category
  • Business
Compatibility
Requires iOS 13.0 or later.
  • iPhone
    Requires iOS 13.0 or later.
  • iPad
    Requires iPadOS 13.0 or later.
  • iPod touch
    Requires iOS 13.0 or later.
  • Mac
    Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
  • English
Age Rating
4+
Copyright
  • © 2026 Imran Ali Shah
  • Privacy Policy

    • More by Imran Ali Shah