Like a lot of the reviews say, it does take you out of the app to subscribe and thus you cannot unsubscribe with the instructions provided in the app. (Can’t go through settings and subscriptions) However, when you use the provided customer service email (I used the feedback link or some of the responses on reviews have provided the email) they cancel it promptly when you give them your user ID and tell them the issue. Not a bad app, just need to rework that portion so you don’t get redirected and HAVE to contact customer service for cancellation. I received prompt service when I used it though, so just a minor inconvenience more than anything. And obviously try to cancel BEFORE the recharge date bc in the terms they tell you users can’t get a refund if you don’t cancel 24 hours beforehand.

The only reason why this app is getting a two star is because the videos are half with decent and entertaining that’s where the good compliments end. The first show that I watched that I came over from social media complicate with a bus it didn’t even have a complete ending in short and then I did not want to stay with the membership on the subscription trying to cancel that night, but it didn’t show up. I thought maybe it was taking a while so I waited until the following day still could not cancel still was not showing up in my subscriptions under my Apple ID because I was working I forgot about it for a little while, but it kept trying to come back and cancel it. I tried reaching out to the developer within the app under feedback however there is nothing to click on under there. Just fake links although it would cost you more in the long run I would rather buy the coins and get stuck in a subscription. I have reported this to Apple support and even then remote into my device so they can see that I’m not just another person trying to get their money back after forgetting they need to cancel.

Loving the stories so far. I saw one of their ads and I’ve been hooked since. However, there are three things that I’ve found annoying. The ad links for points to open the next chp don’t always work. After clicking you head back to the app and it’ll say something like null or disconnected. The captions don’t always match the speaker and the voice over will switch up from an American English speaking accent to a Brit. To me it’s an annoyance but to others, it leaves out certain disabled customers from truly enjoying the app to its fullest.

I rarely leave reviews, but my experience with VibeShort has been incredibly frustrating. Trying to cancel my subscription has been a nightmare. The instructions they provide don’t match what actually appears in the app, and if you subscribed through a browser, it becomes even more confusing and difficult.On top of that, their website has been unreliable or completely unavailable when I needed it most. I reached out to support and instead of a clear, helpful resolution, I felt like I was being stalled while my billing cycle continued.This whole experience feels misleading and poorly managed. Canceling a subscription shouldn’t be this complicated. I would not recommend this app to anyone unless they improve their customer service and make cancellation straightforward and transparent.