Helpdesk AI Email Support: Elk
Customer Ticket Inbox for Team
Free · In‑App Purchases · Designed for iPad. Not verified for macOS.
Customer emails come in, AI drafts a reply using your knowledge base, you review and send. 30 seconds instead of 5 minutes.
Unlike generic AI, ElkDesk actually knows your product. Add your docs, FAQs, and policies to the knowledge base. The AI drafts replies with your real pricing, your real workflows, your real policies. No more “I’ll get back to you on that.”
WHAT HAPPENS WHEN AN EMAIL ARRIVES
Every incoming email is instantly analyzed. You get a one-line summary so you don’t have to parse a 500-word email. Priority is auto-detected. Sentiment tells you who’s frustrated before you read a word. Tags are assigned automatically. And a draft reply is waiting, written from your knowledge base, in the customer’s language.
Review it. Edit if you want. Send. Done.
WORKS IN EVERY LANGUAGE
Your customer writes in Spanish. You see it in English. Reply in English. They get it in Spanish. Automatically.
TEACH IT ONCE, USE IT FOREVER
Your knowledge base gets smarter over time. When you send a great reply, ElkDesk suggests adding the key facts back to your knowledge base. You approve, and future replies improve. Set your tone (professional, friendly, or casual) and add custom guidelines so every response sounds like you wrote it.
STAY ON TOP OF THINGS
• Filter tickets by status, priority, sentiment, or tags
• See every customer’s history and previous conversations
• Get push notifications so nothing slips through
• Reply from anywhere. Offline replies are queued and sent automatically
• Invite teammates so everyone works from the same inbox
ElkDesk requires an active subscription. Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.
Terms of service: https://elkdesk.com/terms
EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Bug fixes and improvements.
The developer, CurlyCorn LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- CurlyCorn LLC
- Size
- 51.7 MB
- Category
- Business
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPad
Requires iPadOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
User-Generated Content
- In-App Purchases
Yes
- ElkDesk Pro Monthly $34.99
- ElkDesk Pro Yearly $349.00
- ElkDesk Starter Yearly $99.99
- ElkDesk Starter Monthly $9.99
- Copyright
- © 2026 CurlyCorn LLC