The games are good, my child likes them a lot and some of them seem to have some educational elements. However when you pay to subscribe I have found there are issues. Either you try to subscribe and it doesn’t work and glitches, or you successfully do subscribe and it doesn’t recognize it and your games are still locked. Pretty frustrating thing to happen if you’re going to pay. The first time I subscribed it worked for a bit and unlocked everything, then reverted back to having locked games and glitched whenever I tried to log in with my paid account. I cancelled.Second time I tried to subscribe because we had a long flight and I knew my child would enjoy the games, it glitched and I couldn’t subscribe no matter how many times I tried; which admittedly is better than subscribing and then not getting what you paid for.
Hello! We're sorry to hear your learning experience has been interrupted. If you're still interested in subscribing to our app, please contact us at info@bebi.family and provide a video recording of the issue. Meanwhile, follow the steps below for a smoother experience: 1. Ensure that your device is connected to the internet;2. Update the app to the latest version, if needed;3. Check if the date, time, and time zone configurations are accurate;4. And, now try unlocking the games again and send us a video recording of this process in case of an issue.We look forward to hearing from you soon. Have a wonderful learning experience.