Authenticator App

  • 4.6
    out of 5
    42K Ratings
  • Great app, highly recommend

    MoveNorth2014

    I haven’t had a single problem with this app, which I use on multiple devices. I just wish more of my accounts used authenticator app verification. It’s great to be able to verify using the same device I’m working on.

    Developer Response

    Hi there, thank you so much for sharing your experience and thoughts about our Authenticator App. We’re thrilled to hear that everything is working smoothly across your devices and that you’re enjoying the convenience of verifying directly from the same device you’re using. We truly appreciate your support and kind words! 🙌 If you ever have any questions or need assistance, please don’t hesitate to reach out to us at support@2stable.com. We’re always happy to help.

  • Critical Problem

    nickname is taken ee333

    I got this app a few years back when it was still free to use. I later deleted it because I didn’t wanna go through the hassle of having to open my authenticator app everytime I needed a password. Later on I realized I needed the app to change my password for several sites, and now I have to pay $6.99 just to open the app and disable it.

    Developer Response

    Hi there, thanks for sharing your feedback. We’re sorry to hear about the trouble you’re facing. Our Authenticator App has always included a free version with essential 2FA features, along with optional paid plans for extra functionalities. If you previously had Sync & Backup enabled, your accounts should be available to be restored. If you need further assistance, feel free to reach out to our support team at support@2stable.com. We’re happy to assist!

  • Not a bad app…

    El R/T

    This app is nice It works well doesn’t spam me with ads and it’s pretty cool with the finger scan lock instead of typing the password in everytime, having other people next to you see you type your password in although the only thing I don’t like about it is that you can only add two apps for 2fa after that I had to upgrade and when I deleted one 2fa account it didn’t let me re add it without paying to get it added on… that’s my only issue and my last question is why doesn’t the app maker respond to any of these reviews I checked another 2fa app reviews and the creator of the app was interacting with there customers responding to reviews and taking in consideration of problems people had. An app that has the feature to be able to talk to someone about your problem is the best vs one that doesn’t give you any information on weather the issue would be fixed or kept that way… still a good app don’t get me wrong I just stated my experience with the app…

  • Great, until you want to leave

    A_Wise

    We’d hate for something to eh.. happen to your accounts. You know what I’m sayin? $50/yr and we’ll make sure it doesn’t come to that.I completed the year subscription a couple months ago, and am now wanting to consolidate my accounts elsewhere. The company makes it easy to import your data from any other 2FA service, but there isn’t any documentation on exporting your data to another service. This with the reminder that my data is unprotected every time I open the app feels wrong.During the devs sandboxing and development, I could see this being overlooked. But when pushing to UAT and Production, it doesn’t make sense. Either due diligence on full user flows wasn’t done (red flag for a security app), or worse yet, they intended to force customers to stay.. moving their hands from their keyboards to your back pocket.

    Developer Response

    Hi, thank you for your feedback. We’re sorry to hear about the trouble you’ve experienced. We take data security very seriously and want to assure you that all your data stored in the Authenticator App is always end-to-end encrypted and not shared with anyone, not even us. The "data is unprotected" message is related to a fixed alert we’ve implemented to protect users from potential data loss when the 'Sync & Backup' feature is disabled. This alert cannot be closed until the feature is turned on, ensuring that your data is safely backed up. We’re happy to let you know that in our latest version, we’ve introduced both import and export features in the Settings section of the app. This should help make transferring your accounts easier. If you need any assistance with using the import/export features or have any other questions, please feel free to contact us at support@2stable.com. We’re here to help and happy to assist you.

  • Please explain

    Crane H. Lemay

    Apologies for my part in any misunderstanding and I do not wish to offend but I am compelled to opine that the responsibility for clarity of purpose of any app falls on the developers and the marketers; I was forced to use an authenticator for one app, was unable to ‘figure it out’ as it were and was prompted to use it, just now as the default setting to Groupon, an app that I have used successfully before without the Authenticator. Thus, what is an ‘Authenticator?’ Why am I being seemingly forced or prompted to use it? And what do I do about it; I have have fear of missing out on something important because not my reluctance rather than average, garden-variety lackadaisy on my end; Thank you for providing a forum in which to record ‘feedback’ with Gratitude, Gianni

    Developer Response

    Hi there, thanks for taking the time to share your thoughts and questions. We completely understand that using an authenticator app can feel confusing, especially if it’s your first time. To clarify, the Authenticator App is used for two-factor authentication (2FA), which is an added layer of security for your accounts. Many platforms, may require or recommend 2FA to better protect your personal information by generating one-time codes you use alongside your password. To help get you started, we have 2FA Guides in the app's Settings that explain how to set up and use the app step by step. If you’re unsure where to begin or have specific questions, please don’t hesitate to reach out to us at support@2stable.com. We’d love to assist you. Thank you again for your feedback, and we’re here to help anytime!

  • Simple, Convenient, Invaluable.

    JayRayEd

    I have been using this app for over two years now as a Premium subscriber. It’s worth it’s weight in gold. I initially signed on simply because I wanted to use an authenticator app on my Apple Watch that could easily sync with my phone. That alone makes the subscription worth it. But there have been a number of times I needed to sign into another device, replace a device, etc., and the account sync option makes this product so much better than having to export and import QR codes to and from devices I want to use.

    Developer Response

    Hello! Thank you for reaching out and sharing your positive experience with our app. We are thrilled to know that we're heading in the right direction and that you're enjoying our app! 🙌