Calmerry: Online Therapy App

Name: Calmerry: Online Therapy App
Rating: 3.7 (77 reviews)
Author: Mental Fuel Incorporated

Mental Health Help & Support

Free · Designed for iPad. Not verified for macOS.

77 Ratings
Age Rating

4+
Years
Category

Health & Fitness
Developer

Mental Fuel Incorporated
Language

EN
English
Size

113.3
MB

CALMERRY – ONLINE THERAPY & MENTAL HEALTH SUPPORT Looking for a trusted online therapy app to help with real emotional pain? Calmerry is a secure mental health platform that connects you with a licensed therapist within 24 hours — anytime, anywhere. Whether you're dealing with depression, struggling with addiction, grief, or going through a mental health crisis, we're here to support your journey. WHAT IS CALMERRY & WHO IS IT FOR? Calmerry is a secure therapy and counseling app built for people facing serious emotional struggles — from anxiety, depression, and burnout to addiction, suicidal loss, and trauma. Whether you’re in crisis or seeking long-term mental health support, Calmerry helps you connect with a professional who understands — on your terms. MAIN VALUE: CONVENIENT ONLINE THERAPY THAT WORKS Unlike chatbots or self-help apps, Calmerry offers real human connection with licensed therapists. Get matched in under 24 hours, receive consistent, therapist-led support through chat or video, and manage your mental well-being with flexible plans and evidence-based care. KEY BENEFITS • Over 1,000 licensed therapists, each with 3,000+ hours of clinical experience • Choose from chat, audio, or video sessions • Unlimited free therapist switching at any time • Available in all 50 U.S. states • 24/7 access to your secure therapy space • HIPAA-compliant platform to protect your privacy • Uses clinically proven approaches: CBT, DBT, and Mindfulness HOW IT WORKS Answer a few questions to share your goals Get matched with a licensed therapist within 24 hours based on your goals, preferences, and location Start therapy through a secure online chat or video session Switch therapists anytime at no extra cost Track your progress, message your therapist, and access resources anytime WHY CHOOSE CALMERRY? Calmerry goes beyond typical therapy apps. Unlike chatbot support or long waitlists, we provide fast access to expert care. Therapist matching in under 24 hours Unlimited therapist switching — at no extra charge Real conversations with real professionals Total privacy with end-to-end encryption Specialized support for complex emotional challenges CALL TO ACTION – START THERAPY TODAY Take your first step toward mental wellness. Whether you need help with stress, depression, or long-term emotional healing, Calmerry is here. Download Calmerry now and connect with a therapist ready to support your journey — anytime, anywhere.

Events

CHALLENGE
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Ratings & Reviews

3.7

out of 5

77 Ratings

App itself could use improvement
12/31/2023

xvfreckles
I got lucky and I got paired with a counselor who I have good rapport with and I’m so grateful for her support for getting me through some extremely difficult things in my life. Sometimes her responses are sporadic and can go a couple days between but overall she is on point with responding at least once a day. The app itself could use a little work. Messages sometimes get deleted when they don’t send or appear to have been sent (on both our ends). It keeps asking me multiple times a day to accept the new terms & conditions. Overall I’m satisfied but there are some glitches that could be improved on please.

Developer Response
Hello! Thank you for sharing your feedback with us :)I am sorry that you faced issues while using our app! If you haven't reported the issues to our support team yet, please contact them via live chat or email - team@calmerry.com Afterward, our technical team will work on investigating and fixing them. Thank you in advance :)
App itself could use improvement
12/31/2023

xvfreckles

I got lucky and I got paired with a counselor who I have good rapport with and I’m so grateful for her support for getting me through some extremely difficult things in my life. Sometimes her responses are sporadic and can go a couple days between but overall she is on point with responding at least once a day. The app itself could use a little work. Messages sometimes get deleted when they don’t send or appear to have been sent (on both our ends). It keeps asking me multiple times a day to accept the new terms & conditions. Overall I’m satisfied but there are some glitches that could be improved on please.
Developer Response 01/04/2024
Hello! Thank you for sharing your feedback with us :)I am sorry that you faced issues while using our app! If you haven't reported the issues to our support team yet, please contact them via live chat or email - team@calmerry.com Afterward, our technical team will work on investigating and fixing them. Thank you in advance :)
Too bad
06/17/2023

AdamH122
A company that has exactly 7 counsellors and some of them aren’t even taking on new people. The notion that you can choose the right therapist is a lie. Well, you have these few options only. The system did not work. I didn’t receive anything from my matched ‘counsellor’ for days, sometimes for weeks. I have been offered 10+7 days as reimbursement as the whole thing was an embarrassment for the company, really. When I saw the billing date remained the same I complained, pointing out that the free days offer is pointless if the billing date won’t change.I received a written promise on that the free days will be refunded upon cancellation.When after a couple of months, they have disconnected me from my quiet therapist without any explanation, I have decided to cancel. They have not sent the money back for the free days as they promised earlier.After official complaint, they did refund the money. I was happy to let it go.But then, today they sent me an email with 8 paragraphs of typical polite nonsense with one sentence that had a meaning: “ While we cannot offer a refund for the free days, we would like to emphasize our commitment to …”I’m sure I don’t need to explain how frustrating this email felt after trusting this company with my money, that they will help me with my mental health.I told them, they have already sent the money back and pointed out what an embarrassment for them to say no afterwards it is. I didn’t yet, but reader, try Better Health instead.

Developer Response
Hello, Adam! Thank you for sharing your feedback with us. First of all, we are very sorry that you didn't have a good experience at Calmerry.We are trying to track when the counselors are not contacting clients for a long time, but unfortunately, we can't always detect it on time. Usually, our clients are giving constant feedback while using our platform which helps us to meet their needs better.We have a huge base of counselors licensed in different states. To match the client with the most suitable therapist they should be licensed in the client's state and specialize in issues that the client indicated, plus other details (which narrows the list of potential counselors). You are right, sometimes counselors can't accept new clients since their caseload is full. We can see that you tried working with a few counselors and for some reason changed them, and afterward requested a refund.We never change counselors without informing our clients of the reasons for it. As we can see, when it happened we sent you an email explanation.We offer a refund for our clients for the unused time. Sometimes a specific request may be missed since we have different agents working at different times, so they can miss a piece of information that was told to another agent. So there could appear some misunderstandings, but we always try to solve them promptly. We do not offer refunds for additional days, that's true. But since in your case, they were added to cover the time your counselor didn't reply to you, they were still taken into account while issuing a refund. But it was a refund for unused time, and not as an additional compensation refund.
Too bad
06/17/2023

AdamH122

A company that has exactly 7 counsellors and some of them aren’t even taking on new people. The notion that you can choose the right therapist is a lie. Well, you have these few options only. The system did not work. I didn’t receive anything from my matched ‘counsellor’ for days, sometimes for weeks. I have been offered 10+7 days as reimbursement as the whole thing was an embarrassment for the company, really. When I saw the billing date remained the same I complained, pointing out that the free days offer is pointless if the billing date won’t change.I received a written promise on that the free days will be refunded upon cancellation.When after a couple of months, they have disconnected me from my quiet therapist without any explanation, I have decided to cancel. They have not sent the money back for the free days as they promised earlier.After official complaint, they did refund the money. I was happy to let it go.But then, today they sent me an email with 8 paragraphs of typical polite nonsense with one sentence that had a meaning: “ While we cannot offer a refund for the free days, we would like to emphasize our commitment to …”I’m sure I don’t need to explain how frustrating this email felt after trusting this company with my money, that they will help me with my mental health.I told them, they have already sent the money back and pointed out what an embarrassment for them to say no afterwards it is. I didn’t yet, but reader, try Better Health instead.
Developer Response 06/22/2023
Hello, Adam! Thank you for sharing your feedback with us. First of all, we are very sorry that you didn't have a good experience at Calmerry.We are trying to track when the counselors are not contacting clients for a long time, but unfortunately, we can't always detect it on time. Usually, our clients are giving constant feedback while using our platform which helps us to meet their needs better.We have a huge base of counselors licensed in different states. To match the client with the most suitable therapist they should be licensed in the client's state and specialize in issues that the client indicated, plus other details (which narrows the list of potential counselors). You are right, sometimes counselors can't accept new clients since their caseload is full. We can see that you tried working with a few counselors and for some reason changed them, and afterward requested a refund.We never change counselors without informing our clients of the reasons for it. As we can see, when it happened we sent you an email explanation.We offer a refund for our clients for the unused time. Sometimes a specific request may be missed since we have different agents working at different times, so they can miss a piece of information that was told to another agent. So there could appear some misunderstandings, but we always try to solve them promptly. We do not offer refunds for additional days, that's true. But since in your case, they were added to cover the time your counselor didn't reply to you, they were still taken into account while issuing a refund. But it was a refund for unused time, and not as an additional compensation refund.
Really happy
12/28/2024

Calloway_Sommersn
Well, well, well, well, well, well, well, well, well, well, well, well, you'll pay attention to naming the princess, the young master, the young master, the young master and the young master all at once

Developer Response
Thank Calloway_Sommersn We will be even better
Really happy
12/28/2024

Calloway_Sommersn

Well, well, well, well, well, well, well, well, well, well, well, well, you'll pay attention to naming the princess, the young master, the young master, the young master and the young master all at once
Developer Response 12/30/2024
Thank Calloway_Sommersn We will be even better
Red flags at every corner
03/01/2023

Aarix Erwin
I was matched with a therapist named Anaelli Jenny H. Her video availability was different than what was listed as her hours on her profile. She also runs a nonprofit she started. I was worried they she wouldn’t actually have time to provide help but I wanted to trust in the process. She wasn’t able to meet with me for over a week because she needed time to read the lengthy questionnaire she sent to me. On the morning of our first video call she messages me less than a half hour before our session saying she was “a little behind.” When I asked about rescheduling, she did not get back to me until after the session was supposed to begin. Non-apologies ensued. I had heard they online therapists were often very irresponsible but I didn’t want to believe it. Now that I’ve experienced it myself, I cancelled my membership and have sought help elsewhere.

Developer Response
Hello, Aarix! Thank you for sharing your feedback regarding your experience with one of our counselors. We are sorry to hear that it wasn't a good one. Unfortunately, it happens that it is difficult to schedule a video session with a counselor. Last-minute cancelation can happen from the client's side as well as from the counselor's. We appreciate that you decided to give her a chance, but our team is here 24/7 to help with any kind of request. Please, keep in mind that to be assigned to another counselor takes up to 1 hour. And the feedback that you are sharing with us about the work of your counselor is very valuable to us.We are sorry that we didn't meet your needs this time. But we hope you will be open to our collaboration in the future!
Red flags at every corner
03/01/2023

Aarix Erwin

I was matched with a therapist named Anaelli Jenny H. Her video availability was different than what was listed as her hours on her profile. She also runs a nonprofit she started. I was worried they she wouldn’t actually have time to provide help but I wanted to trust in the process. She wasn’t able to meet with me for over a week because she needed time to read the lengthy questionnaire she sent to me. On the morning of our first video call she messages me less than a half hour before our session saying she was “a little behind.” When I asked about rescheduling, she did not get back to me until after the session was supposed to begin. Non-apologies ensued. I had heard they online therapists were often very irresponsible but I didn’t want to believe it. Now that I’ve experienced it myself, I cancelled my membership and have sought help elsewhere.
Developer Response 03/04/2023
Hello, Aarix! Thank you for sharing your feedback regarding your experience with one of our counselors. We are sorry to hear that it wasn't a good one. Unfortunately, it happens that it is difficult to schedule a video session with a counselor. Last-minute cancelation can happen from the client's side as well as from the counselor's. We appreciate that you decided to give her a chance, but our team is here 24/7 to help with any kind of request. Please, keep in mind that to be assigned to another counselor takes up to 1 hour. And the feedback that you are sharing with us about the work of your counselor is very valuable to us.We are sorry that we didn't meet your needs this time. But we hope you will be open to our collaboration in the future!

We’re always working to make the app better. In this update, we made small improvements.

Version 2.260.4 Jan 27

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Mental Fuel Inc.
Size: 113.3 MB
Category: Health & Fitness
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPad
Requires iPadOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Mac
Requires macOS 13.0.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Calmerry for Counselors

Counselor therapy space

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Calmerry: Online Therapy App

Events

Manage Your Stress & Anxiety

Ratings & Reviews

App itself could use improvement

Too bad

Really happy

Red flags at every corner

What’s New

App Privacy

Data Not Collected

Accessibility

Information

Supports

Wallet

More by Mental Fuel Incorporated

Calmerry for Counselors

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