1Password: Password Manager 4+

I love 1Password and have used it for years both personally and professionally. However, since the 8 release, there’s been a handful of bugs that have been a bit irritating. Initially the lack of Apple Watch integration off the bat was a bit frustrating, thankfully they sort of fixed that but still has random flaws where the OTP doesn’t update consistently.
Another issue I’ve been running into more recently on the phone app, if I switch from one app to another and then back to 1PW, it will open a random password file (not the one I was copying data from) as if I clicked “edit”… what’s scary is I don’t know if changes have been made to the password or not… I’ve been clicking “discard changes” just in case to get rid of it but this is frustrating because I haven’t tried to open any other files. This is treatable every time and it’s always a different file. 1PW, please resolve this one as it has the potential to create altered passwords that aren’t correct and could wreak havoc on shared passwords between team members.
Please reach out if you need further details.

Thanks for leaving a review. We don't have any way of contacting you through the App Store, but if you email support@1password.com, we'd be happy to work with you on the issues you've been experiencing.

This is an excellent password manager. I’ve pretty much used all the major / popular ones and this one honestly makes me feel the most secure and actually seems to work best across devices. An example of that is when you update your password on one device it instantly is updated on all of them. I know that sounds basic but lastpass, Microsoft and apple password managers always seem to have a problem actually doing this which leads to a lot of frustration. It’s also just the best if you use lots of browsers and different types of devices since obviously apple and MS don’t exactly play well together.

I had issues with Face ID not working previously as I’m sure many others experienced. 1Password customer service did everything they could to ensure i was a happy. They listened to and acknowledged the issue helped me with a workaround while they worked on an update for their app. They followed up afterwards on multiple occasions. really just took care of me at every level I’m impressed by their customer service and technical support.

I highly recommend this app and company.

Thanks for leaving us a review. Our devs are aware of an issue with FaceID and 1Password 8, and a fix is coming. You can keep up to date on our releases here: https://releases.1password.com/, and ensure 1Password is up to date by following our guides: https://support.1password.com/update-1password/ If you send a message in to support@1password.com, the team can suggest some workarounds that might help in the meantime. They can also help with the Autofill issue you're having!

Generally, I’ve been happy with 1Password. However, recently, it seems every time I log into it, it tries to get me to share my information with it about my family account “for product improvement reasons.” In the dialog box, the option is to accept the sharing is on by default. But when I deselect it and dismiss the dialog box by selecting “Confirm
Choices,” the app just asks me again the next time I log in. I DON’T WANT TO SHARE. Let it go, 1Password. It’s creepy. While you promise not to look at the passwords, the implication is that you can see the sites we use and the name of our items. No thanks.

Additionally, the desktop app also wants to have full accessibility access on the Mac. This is a bit disconcerting and confusing when the browser plugin does just fine without it). Since I don’t want or need 1Password to fill passwords outside the browser, it’s annoying. Also, 1Password 8 is only available for direct download on the Mac, and I don’t want that—for security reasons I prefer to download (and update) via the App Store.

Our apologies, that definitely doesn't sound right at all. Telemetry is entirely optional, aggregated and de-identified and is just to help us prioritise improvements and new features to build you a better app. Accessibility access just allows us to scan TOTP QR codes, but is also entirely optional.

https://blog.1password.com/privacy-preserving-app-telemetry/

https://support.1password.com/screen-recording/

If you drop an email to support+social@1password.com we'll have a member of the team reach out to get everything working properly for you and get you back to the 5-star experience you've come to expect right away.