311Cincy (Formerly FixItCincy) 4+
City of Cincinnati Enterprise Technology Solutions
Designed for iPad
-
- Free
Screenshots
Description
311Cincy lets you access your Cincinnati government services wherever you go. With this app, you can find your next recycling or trash pickup day, view street sweeping dates, report complaints to the City and stay connected to your City government.
Features include the ability to:
•Look up trash and recycling days, and set reminders
•Locate and report problems by address
•Use GPS technology to report issues even when you don't know the address (GPS has to be enabled on your phone)
•Track the status of your complaints
•Save your contact information – you only have to enter it once – so you won’t have to fill out an entirely new form every time
•Browse a searchable map of Cincinnati with address information
What’s New
Version 2.7.9
This release adds alert and emergency announcements from Cincinnati 311 to be shown on the app's Main Menu.
Ratings and Reviews
Great when it works
I’ve used this app to request street signs to be replaced, fill potholes, and get oversized garbage to be picked up. When the map actually loads, the app is wonderful and the city’s response matches the speed! Many times though, the map will not load will does not help, especially when trying to notify of potholes in the city.
Shows complete lack of understanding of UI
Terribly designed, this app was out of date the day it was built. It hasn’t been updated to fit new iPhone form factors in 2 years. It requires Location access Always and if you only grant it “when using the app” it refuses to use “GPS”. The entire process of creating a ticket ignores all standard controls in favor of broken, poorly designed substitutes.
This app is a textbook example of government-created apps. They had no experience in doing it, no budget to hire someone with experience, and everyone involved has never used modern technology. They probably designed the app in PowerPoint.
Requested services not recorded in “My Requests”
The app is alright but the request submissions are becoming like cross examination questions. They ask multiple questions that are unclear and then request YES or NO responses only. Starting to feel like system to prevent requests.
I understand there are lazy people out there always trying to blame someone else fir their probs but sheesh!
Also , after a request is made, it doesn’t show up in the app as a recorded request. So no traceability and no accountability.
Also , historically, someone closes out my requests a few minutes after I open them so as to keep the “stats” looking great. Sometimes the request is never addressed. This is not an app problem, of course but a systemic issue led by poor management.
App Privacy
The developer, City of Cincinnati Enterprise Technology Solutions, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- City of Cincinnati Enterprise Technology Solutions
- Size
- 195.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 8.0 or later.
- iPad
- Requires iPadOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
- Age Rating
- 4+
- Copyright
- © Copyright 2024 City of Cincinnati
- Price
- Free