As a review, the app would be more beneficial to those Americans that have subscribed and downloaded. With the option to select a different language, like other apps such as Google Translate, this app would serve the American community overseas in this area. There are many American soldiers that are also customers of Telekom and find it difficult to translate the huge amount of information within the app. Although Americans also understand that learning the language of the host country is important and respectful, there should also be a way that the language barrier can be broken with the option mentioned above. Telekom has no problem signing up Americans for their plans and services with an English-speaking sales rep, there should be no problems in updating the app with the option to switch languages.

Mostly functional, but some glaring omissions. The biggest: nowhere on the app (or on the Telekom website) can I see the date of renewal for my annual prepaid plan. That’s a very important piece of information, don’t you think? I shouldn’t have to call or chat to find out what date you’d like to deduct €100 from my account!Also, Telekom seems to be aware of my language preference, but only about half of the content in this app is displayed in my preferred language. Why not finish the job of making this app accessible to all users?

Baffling that theres still no English option???Today i clicked on the app and it immediately closed .. restarted my phone, updated the app, tried again and same thing. Now i can not only not make important calls, i can't even see what's going on. Ive also had a problem with adding money to my account. Could be user error - esp since the app is in a language i'm not fluent in yet, I'm guessing at most of it. But anyway, I need the €30 re-up monthly, the options given are for either €15 or €20. So i overpay by €5 each month, and that money left over was just sitting there unused in my "Guthaben". I figured it would count towards the next month, but for the 5 months i've been in germany, it never did. Just last month that money paid for my re-up. Why not just have a €30 selection to begin with so I don't have to overpay at all??

This is what happens when you have a duopoly: An app can’t even service half of their own cellular plans. That would take work, and why bother. F the customer, what are they gonna do! Germany should be embarrassed, this garbage should be reserved for the states.Also it’s a super D move to make the only way to add credit to your prepaid online not match the price. One month at 25 , can only top up 15 or 30. One day is 6, also impossible. No way to change to an arbitrary amount. Hey “good” Germany, this is t an accident and is just them cheating people. T* needs to push this corporate off a bridge and get hit by a decent country’s car. They are, single handedly, changing my opinion on living here.