Hello, good job but please some of us use electric bike for the job. So if you could let us have a preview of the whole route before we accept the request like uber rides it would help us a lot to planned and no get stuck on the road. You give is the written address but we want the graphics representation of the whole trip. Not to just the pick up point before accepting the request. It’s has led me to declining many as I fear to get stuck on the way.

Bolt has continued to treat its drivers in Nigeria unfairly. The company charges an excessive commission of up to 30% on vehicles it does not own, without considering the challenges drivers face in maintaining their cars.The cost of vehicle maintenance and spare parts in Nigeria has skyrocketed, yet Bolt keeps reducing fares to favor riders, completely disregarding the welfare of drivers. The fares are now so poor that many drivers can barely sustain themselves.To make matters worse, drivers are sometimes forced to accept trips, and refusal often results in being blocked from the platform. It has turned into a “do-or-die” situation for many, as Bolt continues to impose harsh conditions instead of providing support.We demand that Bolt reduces its commission to at least 10% and adjusts fares to reflect the current economic realities in Nigeria. Until these issues are addressed, we call for the removal of the Bolt app from Nigeria.Bolt must begin to value and respect its drivers without them, the company cannot operate

On company with the most useless set of support team. Members of your support team don’t know how to handle situations when driver reports to them. You also don’t treat drivers well. Riders won’t pay or won’t pay up the complete money snd you will refuse to compensate the driver, but go ahead saying it is the driver’s responsibility to collect the money. You set up drivers and passengers to always have misunderstanding because of how poorly you handle situations. You don’t deserve to be in the market ever again.

It’s really good driving and earning with bolt but in a country like Ghana with bad roads considering the type of cars used or involved with bolt, I don’t think the commission is favorable at all. Cost of maintenance here is also another problem. What hurts the most driving a distance of about 8km only for the rider to cancel because they feel you’ve kept long or otherwise. Bolt doesn’t compensate drivers with anything. Sometimes you do the math of the commission, calculate the distance and then compare fuel prices and then time, you find out you’re doing nothing and earning nothing. Most drivers here are paying for the car they using , others too have to pay their owners every single day. It’s not favoring us at all. It’s like living hand to mouth kind of . It’s not a good thing to talk of at all...I’m pleading that you review this and make sure we also have enough to live on cos the app doesn’t go off after 12:00am indicating to customers it’s more or less a 24/7 hr service. It’s a risk on most of us our lives here in Ghana as some have been reported killed, others beaten , cars hijacked etc. There’s nothing like risk insurance for drivers and it’s a sad thing cos you have to survive. Bolt should review a lot of things because our lives MATTER!

Bolt has been really good when it comes to earnings I have enjoyed most of bolt policies but it’s saddens my heart to know bolt is soo inconsistent of their bonus programs they run you just don’t know what to expect and it’s like they do what ever they like at any time and also the assurance of being protected by some policies that are effective enough is not seen with their insurance cover , if they even do for us the drivers is another thing for us to think about. And recently bolt hit us all with a Big Bang slap on the face with a 25% commission like we haven’t seen enough yet most drivers like my self pays for the car every week on sales basics whiles bolt know that high cost of fuel lately and not to talk about our bad roads which most clients are being dropped at sometimes after a trip all you hear beneath the car is only noises . I think bolt should start thinking about the driver more to first reduce it service fees from the 25% commission cause we always out there day and night to give better service and even more but yet our our voices are not heard . Won’t want bolt to lose with any other app because we were not heard and taken for granted....#YOUCANDOBETTER #BOLTDRIVERSLIVESMATTERS

Please review the price and commissions attached to each trip. We can’t even save up, we can’t even eat good, it’s hard to even make up with the daily money we have to give those who owns the car, car maintenance and even the risks and customer canceling ride when they’ve agreed you should come pick them up, fuel price here in Nigeria, bad roads, customers putting destination that’s not the real place, I think they’re also paying for comfort, and others, the price a taxi man won’t agree to is what bolt gives riders, maybe you boast their own app, name and gain more customers, not minding frustrating drivers to stop working. You’ll drive to door step to pick a customer drop them at door step, and after costing fuel to n fro, you’ve only been paid for fuel n nothing else, a times the price doesn’t even measure up, when you run into hold up go slow, bad road n customer waiting n wasting your time. I’m typing with pain In my heart. This only favors the name of Bolt here in Akure Nigeria. I don’t know of other states. It’s frustrating. The same place a bike man will charge customer for #1500, bolt charges #800 n customer will still demand AC. Bolt please please please please ahhh please review this.