A+ Mobile 4+

Working with the system and learning to navigate through the prompts is easier for me now and I like that, but if I have problems, I can always come into one of the branches a call on the phone and I get help so I’m very pleased with that and having a bank account with people that you can talk to and being able to walk into the bank and seeing smile face and welcome you and means a whole lot then walking into the bank and there’s nobody there to help you. I am so pleased with everything about A+. I can’t tell you enough. Thanks you At for your support and customer service means a whole lot to me

Thanks for your review! Have a great day.

First of all, I love this credit union. I have been with them for 10 years and I don’t even live close to a branch. I think the app is super easy to use and we can transfer funds by the next day in most cases. I do have a local bank but I will be closing that account soon. We have financed several cars, home repairs and have a credit card through A+. We have multiple accounts including a child account for our grandchild and will open another one soon, as we have another on the way.

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Better find yourself a different bank if you don’t wanna be paying for their mistakes. They don’t take responsibilities, mistakes done as a result of their poorly built app will cost you $$$ and no one would listen to you, they won’t answer your calls or emails. They will double charge you and when you complain you’ll get ignored. I made a payment on the 28th via this terrible app that I still think it’s a demo app but on the 1st the app charged me same amount. I complained, they pulled the payment and then charge me return fee as if it was my fault. After this none of them would talk to me or even answer my emails. This isn’t the first time I’m going through this mess with them. They don’t care about you. Don’t even wanna talk about their rude reps. So outdated, regret banking with them.

Hi, I apologize for your experience with A+ FCU. Please email me at socialmedia@aplusfcu.org with more information so we can assist you. Thank you.