The A. O. Smith app contains pro tools for plumbers, including remote monitoring for Cyclone water heaters via iCOMM and sizing/replacement functionality to help you confidently recommend the right residential water heater to your customer.
iCOMM™ CONNECTIVITY PLATFORM
The next generation of the iCOMM™ platform utilizes the latest technology in commercial water heating to easily connect you to all your iCOMM enabled water heaters. Start monitoring your water heaters remotely by clicking the iCOMM Connectivity Platform icon found at the bottom of the home screen in the app, and then follow the easy step-by-step instructions listed in our iCOMM Connectivity Platform Registration Video.
XPERT PRODUCT SELECTOR
The XPERT Product selector provides localized, personalized recommendations to help you identify the best options based on your - or your customer’s - needs. We developed proprietary technology to predict the localized performance of each residential water heater, and we’ve made that available in the mobile app.
We ask a few simple questions about how much hot water you - or your customer - needs. We run a few calculations and present you with a selection of water heaters that meet or exceed your needs.
Looking for the right A. O. Smith model to replace an old water heater? Simply select your current brand and model number, and we’ll show you the A. O. Smith model we’d recommend as a replacement.
Quickly find the warranty status for an A. O. Smith water heater. Enter the serial number, application and date of installation. We’ll let you know when the water heater was manufactured and when the warranty expires.
Improved water heater connection process for quicker set-up
Enhanced designs across the entire application
Ratings and ReviewsSee All
Company does not honor their warranty
Had a gas sensor go out on my Water Heater. They claimed it wasn’t covered under the warranty anymore. 6 year warranty and my 6 years isn’t up. Currently buying a new water heater from someone else. Avoid their products at all costs. You’ll notice no way to leave a review for them on Facebook. Now you know why they set it up that way.
Error when logging in.
The app is broken. They need update
With Family Sharing set up, up to six family members can use this app.