Abound Credit Union 4+

Abound Federal Credit Union

    • 4.6 • 2.2K Ratings
    • Free

Screenshots

Description

At Abound we believe you deserve more! We work together to bring you simple solutions designed to fit your needs. Abound’s enhanced Mobile app helps you pay your loans, send money, stop payments, touch ID login and more.

More becomes possible with these options:
• Pay Loans Easily – set up recurring and one-time payments
• Simple Transfers – connect with other banks to send money
• Biometric Login – easy and secure, or use 4-digit code
• Lock and Unlock Credit Card – if your card goes missing, no need to call us. Set up travel notices and more. You are in control!
• Deposit Checks Remotely – out of town? No problem!
• Alerts – Customize for your liking.

Insured by NCUA

What’s New

Version 20.0.5725

Performance Enhancements

Ratings and Reviews

4.6 out of 5
2.2K Ratings

2.2K Ratings

AddictedSrCitizn ,

Appreciate it

I appreciate the ease of viewing my accounts and being able to do what I need to do. If I do get stumped, I am happy to know I can call and speak to a live person. My Family are members. I also love the protection service. It is a blessing. Been a member for 52 years and I sincerely have appreciated the service and products I have received throughout the years. Thank you!

Arlindsey ,

Works OK but same issues for years

I am a 35+ year credit union veteran with memberships at four different credit unions across the country. Between myself and my family we have multitudes of personal and business accounts across a broad range of products.

I have brought multiple issues to the appropriate people, including board members, many times over the last 10 years that I’ve been a part of Abound credit Union. It literally took 10 years for them to get a PDF statement! And it still doesn’t know how to represent a withdrawal as a negative number, and a deposit as a positive number!

They still don’t have commercial credit cards! I’ve spent days of my life writing feedback to help developers fix problems in their app. Mostly to no avail.

So the app works if you don’t mind sucky apps but it’s definitely not the product one should expect from a billion dollar organization.

To their credit, the frontline tellers, loan officers, admins, managers, etc. do their level best to represent their organization well within the policies they’ve been handed. Hats off to them! Mr. Springsteen, the president of the organization, has done a fine job of trying to herd the cats.

But somewhere in the middle people aren’t listening.

Honestly, they need a shake up and some old ex-govt butts need to be kicked out of seats - starting with the board.

Pam747 ,

Awful since change

I constantly have had problems w/ the bank & the app. I have had to watch my the account activity for all accounts due to errors, numerous errors. I believe they are using work from home inexperienced ,young ppl to fulfill the customer service department. You can’t hire ppl flippantly when dealing w/ customers hard earned money. I can’t ever get secure message responses that provide what I ask them for or need. The structure of the statements system has changed. The bank ignores follow up questions about loans. There, in my opinion, are underlying issues to explain the loan decisions & it existed, in my opinion & by experience when it was FKFCU. Did I say member service is awful & many of the employees don’t respect the FACT that no customers means NO JOBS!! Oh yeah, the app malfunctions a lot & always at the MOST inconvenient times.. I’m done as a customer after twenty years!!

App Privacy

The developer, Abound Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

You Might Also Like

Finance
Finance
Finance
Finance
Finance
Finance