ACME Markets Deals & Delivery 17+

Easy to Use, Great Deals

I just recently moved from Virginia to NJ so had to switch from shopping at Harris Teeter and Food Lion to shopping at Acme and I used the apps for the previous two also before my move. The Food Lion app wasn’t terrible but the Harris Teeter app was, I love the Acme app and use it to help plan my grocery shops and also have started using the recipes. I’ve shopped for pickup via the app also and that’s probably the only area where y’all could use a little improvement. It’s just such a vast selection sometimes it’s hard to narrow it down/find what I am looking for but honestly shopping Whole Foods for pickup I have the same issue. Might want to just consider adding more specific product refinements, tightening up your search results or breaking down the taxonomy a little bit more, but overall probably one if if not the best grocery shopping app I’ve encountered.

Parking Concern

We moved into the Woodstown area two years ago and have only the Acme in close enough proximity for practical shopping. We have spent thousands of dollars (about $200 per week) over the last two years. A few months ago I noticed a vehicle taking up two priority parking spots. I took a picture and let it go; at the time there were plenty of spots available. This afternoon I saw the same vehicle again taking up two priority spots. The parking lot was close to being maxed out. I took a picture and went in to shop. After making a full purchase I stopped by the ‘curtesy’ desk and spoke with the manager on hand, showing her the picture. She proceeded to tell me that it was her car, that she has been parking it that way for the five years she has been working there, and that it didn’t matter what anyone said. When I was loading my bags in my truck I noticed that five other employees had come out to watch me. I rolled my vehicle up to them and reiterated my concern and the perception that was being projected. They reiterated the explanation of the manager. I felt like I was dealing with a corrupt gang. I plan on taking my shopping to Swedesboro. I’d rather pay for the extra gas.

It’s helpful but has flaws that need fixing

It is easy to order but if you have multiple accounts to acme in your household. It makes it hard to sign out of one to the other. If you are using an ebt card it makes you go from the app to their site to use ebt card. There it shows no Order and you have to sign in and out to get it to show up. Then you can check out with ebt. That needs to be adjusted in the app. The other thing is it says you can adjust your order after checking out up to a certain time. I adjusted it two separate orders for though the app. It shows the item is removed and the cost from your total. Then add something else and it adjusts the total. The next morning I pick up the order and it received the items I canceled. Never get the Items I added after check out. Only resolution is a $10 credit to the account for the inconvenience. I have to take the unwanted items back to acme to get them refunded and then pick up the missing items. We Wouldn’t have to do those extra steps if the app saved the adjustment.

개발자 답변 ,

Hi Nick - we appreciate your honest feedback regarding our mobile app. Your concerns will be directed to our Developers for further review. In the meantime, please reach out via the mobile app by visiting the FAQ page under Settings or visiting the website using your mobile browser so we can further assist you. Thank you.