Vons Deals & Delivery 4+

The update as of 4/10 has rendered this app utter trash

This app is no longer helpful when trying to save on grocery’s at Vons. Before they updated and “improved” the app, you could click on a category, for example, beverages to see what beverages were on sale at a glance. Now, you click on beverages and you have click again on another category, example tea verses coffee or water, etc. then if you selected tea, you have to further narrow down your selection to chai tea, iced tea, tea bags, tea pods and more. Now you are finally selecting your choice of tea bags but instead of a coupon for say, Twinnings Tea in general, you must scroll through pages and pages of tea bags to select the specific flavor/caffeine version you want. Good heavens! What if the tea you want is not even on sale, I kept scrolling and never reached the bottom of the well to see if my Twinnings Peppermint tea is on that list. This is all for just one item! I have now wasted so much time I would rather go through the paper advertisement and cut out the dang coupon. Then what about the general offer that used to be found under fruits and vegetables for 2X the points for purchasing fruits or vegetables. Sorry, but I am so very frustrated, Stater Brothers is looking better and better.

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Vons App Review

I really enjoy using this. It does take additional time and effort; however, who wouldn’t want to save and make money by spending money right!?! I do think some people might get frustrated if technology isn’t their thing. Additionally, if at some point there’s more flexibility with rewards, I think that would be really cool. For example, there are some instances where I don’t want to buy something just to buy something to use up my points. So if I’m able to restructure rewards points somehow towards currency that doesn’t disappear or reset, I think that would be a game changer. Most banks have that flexibility for you to pick and choose how you want to earn rewards and how you want to distribute that perk and it doesn’t expire. It just keeps accumulating. One bank in particular due to earning a tier further provides even more perks on top of perks if you meet set goals. I would totally get some form of vons exclusive credit card if by chance it offered competitive perks. Costco for example through Citi Banking has such a cool credit card. I won’t go into details, but things like that peak my interest.

Clairemont Mesa Blvd VONS

I have shopped at Vons 95% of the time throughout the last 40 years. The last 30 years has been (almost exclusively) at the VONS on Clairemont Mesa Blvd & Claremont Drive. All the years have brought many experiences, good and bad but I have finally come to question my future loyalty to this corporation. It was not until the 6 months or 9 months that I reached a level of anger/disappointment/anxiety with a specific cashier causing me to speak to management. It seems this person has already had several customer complaints. I was told this is one of the ‘Union’ positions that survived the famous Vons strike about 15 years ago. The union has made it nearly impossible to remove this extremely volatile and unhappy person from customer interaction. Vons has the most amazing employees who are deserving of the amount they are paid as a cashier but these stores MUST be given the ability to deal with unsatisfactory employees as they see fit. It is disheartening to see this person putting nothing into the workday when the rest of the amazing team is being forced to work twice as hard for equal pay.
Does this seem fair? Please tell me, have I been misinformed?